[Hiring] Sales and GTM Operations Manager @Coinspaid

Role Description

The Sales & GTM Operations Manager is the core Sales and revenue process owner in the Growth & RevOps department. You will own how deals and customers progress through Salesforce, from opportunity to closed deal to live account, and set the processes, standards and handoffs for all commercial teams: Sales, Account Management, Customer Success and Partner Success. Your job is to make sure the pipeline and customer data in Salesforce reflect reality, that every stage has a clear owner and rules, and that teams actually work this way.

The Salesforce platform itself is built and maintained by the CRM team. You own the design intent: what the process should be, what Salesforce needs to support it, and whether a change is ready to roll out.

You will lead a small Sales & GTM Operations team who covers lead flow, marketing systems and automation, and a Project Manager runs rollouts, documentation and the intake board. You will work closely with the Demand Generation team, Revenue Analytics and the CRM team. This is a hands-on role. You design the process, define the requirements, sign off the change, and make sure the teams adopt it.

Responsibilities

• Revenue process ownership in Salesforce
• Own how opportunities, accounts and customers progress through Salesforce across the full customer lifecycle.
• Define process requirements and standards for the CRM team, and approve the design of every process-related Salesforce change before it is built.
• Keep revenue processes documented and consistent across all commercial teams.
• Sales process and pipeline governance
• Own the opportunity stage framework, exit criteria and mandatory fields.
• Run pipeline hygiene and forecast integrity so the pipeline in Salesforce matches reality.
• Support the weekly pipeline inspection and the monthly industry GTM review with clean, trustworthy data.
• Define sales team structures and rules, including BDR round-robin and industry pods.
• Post-sale and partner operations
• Design and govern the handoff from closed deal to onboarding, Account Management and Customer Success, so that terms and data are complete before activation.
• Define processes and standards for Account Management, Customer Success and Partner Success, including account ownership, renewals, upsell and partner-sourced deals.
• Work with post-sale and partner leads to find where their processes break, and fix them.
• Team leadership
• Lead the Sales & GTM Operations team: the Marketing & GTM Ops specialist and the Project Manager.
• Set priorities on the RevOps intake board together with the Head of Growth & RevOps.
• Make sure every rollout across Sales, AM, CS and Partner Success lands, with training and documentation.
• Pricing tools
• Keep the pricing calculator, floors and the approval workflow rules current.

Qualifications

• 5+ years in Sales Operations or Revenue Operations roles in B2B.
• Strong functional Salesforce knowledge across sales and post-sale processes, and experience writing requirements for a CRM or admin team.
• Proven experience designing sales stages, pipeline governance and forecast processes.
• Experience supporting Account Management, Customer Success or partner teams, including handoffs, renewals and account ownership.
• Strong process-mapping and problem-solving skills, with a track record of moving from diagnosis to a working fix.
• Track record of driving adoption of new processes with commercial teams.
• Experience leading or mentoring at least one person.
• Fluent English, written and spoken.

Nice to have

• Experience in fintech, payments or crypto.
• Experience with partner or channel sales processes.
• Experience with a CRM migration or rearchitecture.
• Experience with account-based selling or industry pod models.
• Exposure to GTM tools such as Apollo, 6Sense, LeanData or similar.
• Basic deal desk or approval-workflow experience.

Benefits

• Flexible Benefits
• Benefit Bar – up to €230/month
• A flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
• Work & Flexibility
• Fully remote work from almost anywhere
• Optional offices and relocation support
• Flexible, async-friendly environment
• Growth & Learning
• Budget for courses, certifications, and professional development
• Language learning support
• Cross-team learning and knowledge sharing
• Wellbeing & Support
• Medical insurance or reimbursement depending on location
• Access to mental health support
• Financial support for important life events
• Extras
• Merch shop with rewards system
• Team offsites and company events

Company Description

CryptoProcessing by Coinspaid is a stablecoins payment provider helping businesses accept digital assets and convert it to fiat. With over 11 years of industry experience, CryptoProcessing connects businesses to crypto users and makes transactions as simple as pressing a button.

Today, our team includes 110+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.