[Hiring] Sales Enablement Manager @KLDiscovery

Role Description

The Sales Enablement Manager is a senior individual contributor who will build KLD's sales enablement function from the ground up, including:

• Onboarding curriculum
• Playbooks
• Training programs
• Adoption analytics

This role reports to the Senior Director of Revenue Operations and focuses on enabling the sales team to effectively sell through a redesigned sales process.

What you'll own

• Enablement strategy and roadmap: Define the enablement charter and a twelve-month roadmap prioritized by measurable seller impact.
• Onboarding and ramp: Design and run a structured onboarding curriculum for new sales hires.
• Playbooks and process adoption: Build playbooks by buyer type and translate the redesigned sales process into materials for sellers.
• Sales methodology: Own MEDDPICC as KLD's qualification standard and build Challenger Sale certification.
• Salesforce training and certification: Stand up the Salesforce training and certification program in partnership with the Data & Systems pillar.
• Pricing and deal desk enablement: Partner with the Pricing and Deal Desk team on curriculum covering pricing methodology and deal desk workflow.
• Content and tooling: Create and govern a single repository of enablement content and evaluate enablement tooling.
• Measurement: Define the enablement scorecard and report it through the Revenue Operations single source of truth.

First-year outcomes

• An approved enablement charter and twelve-month roadmap.
• A structured onboarding curriculum in production with defined ramp milestones.
• Playbooks by buyer type aligned to the redesigned sales process.
• MEDDPICC and Challenger Sale certification complete for the full sales team.
• Salesforce training and certification launched with measurable improvement in adoption analytics.
• Pricing and deal desk enablement curriculum delivered jointly with Finance.
• An enablement scorecard live in the revenue single source of truth.

Qualifications

• Eight or more years in sales enablement, sales operations, or sales leadership.
• Experience building an enablement function from the ground up at a B2B company.
• Industry experience in eDiscovery, legal technology, or legal services is strongly preferred.
• Working fluency in Salesforce and experience with enablement platforms.
• Certified or deeply fluent in MEDDPICC and Challenger Sale methodologies.

Requirements

• A builder energized by greenfield and undeterred by ambiguity.
• A credible communicator and facilitator who earns trust.
• Data-driven, measuring what enablement changes.
• Moves with urgency and holds high standards for process discipline.