[Hiring] Sales Assistant @Hunt St

Role Description

We’re looking for a highly organised and proactive Sales, Customer Service & Marketing Assistant to provide day-to-day support to the wider team.

• This role includes sales administration and is effectively a Virtual Assistant-style position.
• Support the team with internal administration, CRM management, travel arrangements, inbox management, correspondence, and a range of other tasks.
• Comfortable working across different systems, managing multiple priorities, and taking initiative.
• The business is transitioning to NetSuite as its ERP and CRM platform; experience with NetSuite is desirable but not essential.

Key Responsibilities

• Sales & CRM Support
  • Complete accurate CRM data entry and maintain up-to-date records.
  • Assist with dealer intelligence and sales-related information.
  • Maintain and update dashboards and reports.
  • Support the sales team with day-to-day administrative tasks.
  • Assist with CRM processes and data management during the transition to NetSuite.
  • Ensure relevant customer, dealer, and sales information is accurately recorded.
  • Assist with general sales administration and follow-up tasks.
• Customer & Supplier Support
  • Monitor, organise and manage inboxes.
  • Review incoming emails and identify items requiring attention.
  • Draft professional email responses on behalf of team members.
  • Assist with correspondence with suppliers and, where required, customers.
  • Help manage routine enquiries and communications.
  • Escalate important or complex matters to the appropriate team member.
• Marketing Support
  • Provide general administrative support to the marketing team.
  • Assist with organising marketing information, documents, and materials.
  • Support marketing-related administrative tasks and activities.
  • Maintain accurate customer and marketing information.
  • Assist with ad hoc marketing tasks as required.
• General VA & Administrative Support
  • Assist with business travel planning, including flights, accommodation, and itineraries.
  • Assist with calendars, meetings, and appointments.
  • Organise documents, files, and information.
  • Provide general internal administrative support to the team.
  • Assist with ad hoc tasks and projects across the business.
  • Help the team stay organised and ensure important tasks don't get missed.

Qualifications

• Highly organised with excellent attention to detail.
• Proactive and able to work independently.
• Comfortable managing multiple tasks and priorities.
• Confident using CRM systems and business software.
• A strong written communicator with excellent English.
• Confident drafting professional emails and correspondence.
• Comfortable communicating with suppliers and customers.
• Tech-savvy and able to learn new systems quickly.
• Reliable, responsive and able to meet deadlines.
• Comfortable providing broad administrative and virtual assistant support.

Requirements

• Experience with CRM systems is important for this role.
• Experience with NetSuite would be an advantage, but it is not essential.
• As part of the application process, candidates will be asked to provide:
  • CRM/System name
  • Length of experience
  • Level of experience — Basic, Intermediate or Advanced
  • Key tasks performed within the system
• Experience with ERP systems or other business management platforms will also be highly regarded.

Previous Experience

• Experience in one or more of the following areas would be highly regarded:
  • Sales Assistant / Sales Coordinator
  • Customer Service Assistant / Coordinator
  • Marketing Assistant
  • Virtual Assistant
  • Administrative Assistant
  • Executive Assistant
  • Sales Support
  • CRM Administration
  • Customer or Supplier Support
  • Data Entry and Reporting
• Experience supporting sales, customer service or marketing teams would be an advantage.

Work Arrangement & Expectations

• This is a remote role that will be set up as an independent contractor engagement.
• Successful candidates will be expected to:
  • Disclose any existing ongoing roles or client work.
  • Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).
  • Work Monday to Friday, approximately 8:30 AM – 5:00 PM Australian business hours.
  • Have a suitable home-based workspace and reliable internet connection.
  • Be responsive and available during agreed working hours.