Role Description
The Account Manager supports customer engagement, opportunity development, and account growth within the data center segment. This role partners with senior sales leaders and cross-functional teams to understand customer needs, coordinate internal follow-up, support pipeline growth, and contribute to solutions aligned with customer priorities in energy, cooling, and infrastructure.
Essential Functions
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Customer & Partner Leadership
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Act as a day-to-day point of contact for assigned customer stakeholders, building professional relationships across sustainability, infrastructure, operations, and procurement teams.
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Support customer relationships and account activities that advance shared objectives in clean energy adoption, data center efficiency, thermal management, and infrastructure solutions.
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Participate in account planning, customer meetings, and internal coordination efforts to support growth opportunities and enhance customer satisfaction.
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Help gather customer and market intelligence to deepen the understanding of customer business priorities and translate these insights into actionable solutions, leveraging the full breadth of Stellar Energy’s portfolio.
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Business Growth & Strategy
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Engage with teammates and cross-functional partners to support account planning and execution in alignment with Stellar Energy’s strategic objectives.
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Contribute market observations, customer feedback, and account updates to support effective sales strategies, partnership development, and internal alignment.
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Identify and cultivate opportunities for joint development, pilot projects, and co-innovation initiatives in areas such as thermal management, controls, energy and cooling, and sustainable solutions.
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Support assigned stages of the sales cycle, including prospecting, qualification, proposal coordination, customer follow-up, and opportunity tracking; participate in negotiation and closing activities with senior sales leadership.
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Data Center Market Knowledge
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Develop working knowledge of the data center market, customer priorities, and cooling infrastructure solutions.
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Monitor customer priorities, market trends, and emerging cooling technology advancements.
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Support collaboration with customer ecosystem partners, technology providers, and internal teams to identify and advance business opportunities.
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Champion the adoption of high-efficiency and sustainable cooling solutions in data center environments, supporting customer decarbonization goals.
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Share customer feedback and market observations with internal teams to support solution improvement, commercial planning, and alignment with evolving customer needs.
Qualifications
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Bachelor’s degree in business, engineering, marketing, or related discipline required.
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MBA or equivalent advanced degree preferred but not required.
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1-3 years of experience in B2B sales, account management, business development, customer success, or technical sales support.
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Proven ability to learn technical concepts and communicate customer needs.
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Proven ability to build professional relationships with customer stakeholders and communicate effectively across internal and external teams.
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Strong collaboration skills with the ability to work effectively in a cross-functional or matrixed environment.
Preferred Education and Experience
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Work experience in technology, manufacturing, mechanical engineering, computer science, and/or computer engineering highly preferred.
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Experience/knowledge of data centers.
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Experience using CRM systems.
Requirements
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Must be authorized to work in the USA.
Benefits
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Medical, dental, and vision insurance (multiple plan options; preventive care covered at 100% in-network).
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Health Savings Account (HSA) with company contributions.
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401(k) with company match (100% match up to 3% + 50% match up to 6%).
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Company-paid life insurance and AD&D coverage.
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Short-term and long-term disability coverage options.
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Supplemental benefits including accident, critical illness, and hospital coverage.
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Wellness programs, including incentives up to $300 annually and a no-cost weight management program.
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Virtual healthcare options, including $0 virtual visits in many cases.
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Additional voluntary benefits including legal services and pet insurance.
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Competitive PTO plan for exempt and non-exempt employees.