[Hiring] Sales Account Manager @Invio Automation

Role Description

Our sales account managers are tasked with the creative and challenging responsibility of initiating and maintaining relationships within a Fortune 500 customer base to identify, consult, and ultimately execute large tooling and automation projects. The work is diverse and offers an opportunity to combine technologies across Invio’s entire suite of Industry 4.0 solutions. Typically, most of the work week is spent at factories engaging with existing and potential customers. The remainder of the work week is spent collaborating with Invio’s in-house design, subject-matter experts, and estimating teams on proposals, product development roadmaps, and other strategic initiatives.

Qualifications

• Professional, proactive, and positive attitude.
• Passion for exceptional customer service and support.
• Sensitivity to unpredictable demands and uncertainties associated with human resources.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, problem-solving, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s ERP and Salesforce system.
• Strategic thinker with the ability to translate business objectives into Invio’s sales initiatives.
• Willingness to travel within North America, up to 50% of the time.

Requirements

• Minimum of 2 years of experience in a sales role focused on automation solutions, particularly in production line or between process material movement spaces.
• Lead strategic customer engagements—particularly within long-standing accounts—to convert open opportunities into wins.
• Utilize existing personal industry relationships to accelerate sales efforts and expand Invio Automation’s customer base.
• Drive sales of Autonomous Guided Vehicles (AGVs) and Autonomous Mobile Robots (AMRs) by leveraging a proven track record in automation and robotics sales.
• Collaborate with customers to define project scopes and support the development of strong business cases.
• Serve as the “voice of the customer” within Invio, advocating for project quality, timely delivery, and customer satisfaction.
• Position Invio Automation as a preferred partner for advanced material handling solutions in general assembly environments, while actively identifying and developing new business opportunities.
• Expand the portfolio of solutions sold to key accounts, showcasing Invio’s full capabilities—including AGVs, door carriers, vision systems, robotic cells, and sub-assembly lines.
• Maintain a consistent, in-person presence at major production facilities, especially in preparation for upcoming vehicle launches.
• Work cross-functionally with engineering and technical teams to craft innovative, cost-effective solutions tailored to customer needs.
• Support marketing efforts by contributing to the creation of high-impact presentations, videos, and digital content aimed at automotive OEMs.
• Partner with the services team to ensure long-term customer success through proactive service and support offerings.
• Maintain a strong focus on sales performance metrics and KPIs to drive continued growth and accountability.

Company Description

Invio Automation is a leader in Industry 4.0, delivering high-value automation solutions that help customers accelerate growth in specialized markets such as medical devices, life sciences, and advanced manufacturing. With deep domain expertise and extensive engineering capabilities, Invio partners with clients from early-stage product design and R&D through to full-scale automation. Customers value Invio’s commitment to precision, quality, efficiency, and safety, and rely on its innovative, scalable solutions to support long-term growth. Headquartered in Michigan, Invio Automation is supported by a vast design library, a growing North American presence with global reach, and a team of over 600 experienced professionals across the Midwest and northeast.