Role Description
The Sales Account Manager, reporting to the Director of Sales in our Automotive / General Industry line, will play a pivotal role in our growth as we move forward. This position involves:
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Seeking new customers within their designated market.
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Maintaining relationships with those accounts.
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Working as a strong partner on the account's behalf to ensure excellent product delivery at a great price point.
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Responsible for growing the total book of business and building strategic, long-term partnerships.
Due to the location of customers, candidate must live in one of the following states: MI, IN, OH, IL, WI.
Primary Responsibilities
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Generates new sales with new customers thereby generating new business.
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Up to 70% of time and efforts to be spent on new business generation and activities.
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Ensures that existing customer’s needs, demands, and questions are met.
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Keeps a constant line of communication open to the customer.
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Interacts and communicates with our customers on a daily basis.
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Sets up status meetings with the customer.
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Conducts market analysis and research regarding the best pricing structure for the customer and company.
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Manages customer issues or complaints and resolves them by directing to the appropriate department.
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Development of product solutions together with customers and internal sales.
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Aids in the development of new products.
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Develops an annual budget and forecasts, explaining significant variance between actual and budgeted/forecasted figures.
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Determines the most crucial needs of the customer to come up with the best account management strategy and objectives.
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Conducts account and customer reviews and interviews to anticipate customer needs.
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Coordinates with the sales team, product development, colleagues in Europe and Asia, and other staff members to ensure customer demands are met.
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Forecasts sales for customer accounts.
Qualifications
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Bachelor’s degree or higher in Engineering, Manufacturing, Business Administration, Marketing, or related discipline.
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Located in one of the following states: MI, IN, OH, IL, WI.
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3-5 years’ experience in outside sales and project management.
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3-5 years’ experience in negotiating new customer contracts.
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Experience utilizing a CRM.
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Intermediate to advanced level of computer knowledge in the Microsoft Office Suites.
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Must be located in Eastern or Central Time Zone.
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Must live within 1 hour drive of a major airport.
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Willing to travel frequently (40%) within North America (mostly domestic), with sporadic international travel (typically Germany).
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Business level or greater fluency in Spanish preferred, but not mandatory.