[Hiring] Sales Account Executive @Knack

Role Description

We are hiring a Sales Account Executive to sell Knack Health. You will be our second AE dedicated entirely to healthcare, and you will report to our VP of Sales & Marketing.

• Your pipeline comes from inbound contact sales requests from healthcare organizations, with up to 100 arriving each month.
• Speed matters in this role. You will respond quickly, qualify carefully, and keep deals moving through a fast-paced sales cycle.
• Your buyers are small and mid-sized healthcare teams, including clinic administrators, healthcare founders, and healthcare IT and technical builders.
• You will work daily with our Sales Engineer and alongside our marketing, sales, onboarding, engineering, and product teams.
• This role is open to US-based candidates only.
• This is a remote position based in the United States. Employees must be available during standard US business hours and maintain their primary work location within the US. Any extended time working outside the United States requires prior written approval.

What You'll Do:

• Own the full sales cycle for Knack Health, from first response through close, and hit or exceed your monthly and quarterly quota.
• Respond to inbound contact sales requests within minutes, qualify them with sound judgment, and prioritize your time across a high volume of leads.
• Run discovery calls with healthcare buyers to understand their workflows, compliance needs, and the outcomes they want.
• Explain a technical product to non-technical buyers in plain language, and connect each feature to a result the buyer cares about, such as hours saved, fewer manual errors, or lower compliance risk.
• Hold technical conversations with healthcare IT and technical buyers, and bring in the Sales Engineer when a deal needs a deeper demo or a security review.
• Position Knack Health accurately, including where it fits alongside an existing EHR and where it does not.
• Keep your pipeline current in HubSpot, with accurate stages, logged activity, and clear next steps, and use Fathom to record and review your calls.
• Share what you hear from buyers with marketing, product, and onboarding so we can improve our messaging, our targeting, and the product.
• Hand off new customers to our onboarding team with the context they need.
• Flag deal patterns and blockers early so there are no surprises in your forecast.

Qualifications

• At least 2 years of SaaS sales experience that includes closing deals against a quota. A background as an SDR or BDR is fine.
• Preferred: 3 or more years as a quota-carrying Account Executive in fast-paced SaaS sales, with a record of meeting or exceeding quota.
• Comfort with high lead volume and short sales cycles, including fast follow-up and clear prioritization.
• The ability to sell a technical product and explain its value in terms of business outcomes, to both non-technical and technical buyers.
• Strong discovery skills. You ask good questions, listen closely, and know when to push for the next step.
• CRM proficiency, ideally HubSpot, with a habit of keeping data accurate and deals moving.
• Consistent follow-through. You do what you say you will do.
• Experience selling to small and mid-sized businesses.
• Self-motivation and a competitive streak. You track your numbers and care about hitting them.
• Clear communication in writing, on Zoom, and on the phone.

Nice to Have

• Experience selling to healthcare organizations.
• Familiarity with HIPAA, Business Associate Agreements, and security reviews.
• Experience selling no-code, workflow, developer, or AI tooling.