[Hiring] Revenue Lead, Self-Storage @SafeLease

Role Description

We’re looking for a revenue leader to own all distribution, servicing, and customer success across SafeLease’s full suite of self-storage insurance products — tenant protection, tenant insurance, and specialty property & casualty. You will run the commercial engine of the business unit, responsible for how our products reach the market through both our direct-to-operator channel and our growing network of retail agents and brokers, how partners and customers are served day-to-day, and how we retain and expand relationships over time.

This role sits within the Storage Products business unit alongside the General Manager. You’ll work cross-functionally with our CRO’s sales organization, our CMO’s product marketing team, and our CIO’s insurance product group — but your accountability is to the vertical’s revenue number and the health of its customer base. SafeLease recently opened its specialty P&C program to independent retail agents and brokers nationwide, and the Revenue Lead will scale this channel alongside our established direct distribution to operators.

What You’ll Own

• Distribution:
  • Design and execute the distribution strategy across all self-storage insurance products (tenant products and commercial P&C), spanning both the direct-to-operator channel and the retail agent/broker network.
  • Own and grow the retail agent and broker channel launched in 2026, including producer onboarding, activation, and ongoing relationship management.
  • Identify, develop, and manage relationships with key distribution partners such as facility management companies, REITs, aggregators, technology platforms, and independent insurance agencies.
  • Collaborate with the centralized Sales and Marketing teams to align pipeline generation with vertical-specific positioning and messaging.
  • Build and optimize the distribution mix across direct and agent channels to balance growth with unit economics.
• Servicing:
  • Own the end-to-end servicing experience for storage insurance customers and distribution partners.
  • Ensure onboarding, policy administration, and ongoing support meet or exceed expectations at scale.
  • Build and manage the servicing team and operational workflows, working with Technology to automate where possible.
  • Monitor servicing KPIs (response time, resolution rate, partner NPS) and drive continuous improvement.
• Customer Success:
  • Drive net revenue retention through proactive account management, upsell, and cross-sell.
  • Build a success function that identifies at-risk accounts early and intervenes effectively.
  • Develop the playbook for expanding wallet share within existing storage operator relationships.
  • Serve as the voice of the customer back into the business unit, informing product improvements and new feature priorities.

Qualifications

• 10+ years of experience in revenue leadership, distribution, or commercial roles within insurance, insurtech, or adjacent B2B financial services.
• Deep familiarity with the self-storage industry. Existing relationships with storage operators, REITs, and industry partners that allow you to hit the ground running are critical.
• Proven track record of building and scaling distribution channels, ideally in specialty or commercial insurance.
• Experience owning a revenue number (quota, retention target, or P&L line) and consistently delivering.
• Comfort operating in a high-growth, evolving organizational structure where you’ll need to build processes and teams from scratch.
• Strong cross-functional instincts. That means you know how to partner with product, marketing, underwriting, and engineering without needing direct authority.
• Executive presence and communication skills suited to managing relationships with large operators, REITs, and C-suite stakeholders.

Nice to Haves

• Experience at a managing general agent (MGA), managing general underwriter (MGU), or specialty carrier.
• Underwriting background or working knowledge of commercial P&C underwriting principles is a plus but not required.
• Background in property insurance, tenant/occupant protection programs, or specialty P&C lines.
• Familiarity with self-storage management software platforms (e.g., SiteLink, storEDGE, Hummingbird).
• Prior experience in a business-unit or “company within a company” structure.

Benefits

• Unlimited PTO
• Full health benefits
• Flexible work setups
• A culture where people want to show up to do their best work

Requirements

• Employment at SafeLease is contingent upon a satisfactory verification of a general and criminal background check.