[Hiring] Regional Sales Executive @Paradigm

Role Description

We are seeking a full-time, remote Regional Sales Executive. While this is a remote position, the candidate must be living in the Atlanta or Kansas City area. The Regional Sales Executive (RSE) position is accountable for meeting sales targets and achieving superior customer satisfaction that supports customer retention, expansion, and acquisition. This includes the sales and support of the full suite of case management services. This role will focus on managing and expanding existing business, and growing a book of business through new logo sales within the assigned territory. The Regional Sales Executive (RSE) position is responsible for meeting sales quotas as assigned.

Responsibilities

• Meet or exceed sales goals by developing, maintaining and expanding referrals for current accounts and/or new logo prospects assigned within the RSE’s territory.
• Meet or exceed other performance goals per manager’s plan or personal goal plan.
• Build a pipeline for new logo and existing client opportunities capable of meeting or exceeding sales goals.
• Identify, acquire and penetrate new logo accounts as appropriate within assigned territory.
• Determine daily needs to manage existing accounts and acquire new logo accounts within territories.
• Input all sales and account information into Salesforce (or similar CRM) on a weekly basis.
• Conduct quarterly, semi-annual, or annual stewardship meetings to ensure ongoing health of each customer relationship.
• Conduct strategy sessions ahead of key account or new logo opportunities with VP of Sales and other key stakeholders.
• Map and understand customer organizational structure and dynamics, adjusting sales strategy accordingly.
• Maintain a good understanding of the competitive landscape within the territory.
• Proactively identify changes in industry healthcare, delivery systems, market trends, and competitive pressures.
• Participate in marketing-related activities such as trade shows, conferences, and events.
• Support cross-selling opportunities within the Paradigm Enterprise.
• Manage the implementation process for each account to ensure services are effectively delivered.
• Follow all account manager and national sales executive instructions regarding managing or selling to specific accounts.
• Position requires driving of personal or leased automobiles for completion of tasks.
• Participate in any company-sponsored or manager-directed sales training or improvement programs.
• Travel as required to meet business objectives.
• Utilize AI tools to support day-to-day tasks, improve efficiency, and enhance output quality.
• Demonstrate a customer-first mindset by developing a broad and deep understanding of Paradigm organization, products, operations, and customers.

Qualifications

• Education: Bachelor’s degree from an accredited educational institution.
• Experience: Three to five years customer service/account management or outside sales experience at a minimum. Three years related experience in insurance or a health care environment. Strong working knowledge of the workers compensation industry. Workers compensation claims experience highly desirable.
• Communication: Superior oral and written communication skills and phone presence.
• Reasoning Ability: Excellent analytical skills – demonstrated ability to independently identify, define, and resolve problems.
• Any combination of education/experience and knowledge that demonstrate the ability to perform the functions of the position will be accepted.

Requirements

• Initial Motor Vehicle Report (MVR) must be completed.
• Employees whose MVR do not meet our standards may have the terms of their employment change as a result of poor driving.

Benefits

• Health and wellness: PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
• Financial incentives: Competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
• Vacation: Paid time off and personal holiday programs for work-life balance.
• Volunteer time: One paid day per calendar year for community engagement.
• Learning and development: Support for continual learning and growth, including the Learning Excellence at Paradigm (LEAP) program.