Role Description
The Regional Account Manager (RAM) is responsible for outside commercial sales, lead generation, client procurement, and commercial job management. This primary role is outside sales of Floor & Decor’s Commercial products to medium and large institutional buyers.
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Work on leads sourced at the store level and act as a liaison with the Inside Commercial Sales team and the end-user customer.
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Work with the Commercial Support Center to source, bid, and administer large commercial jobs.
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Daily sales calls on existing customers.
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Present products to builders, developers, designers, contractors, and other decision makers in the sales and installation process.
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Continually prospect for viable new accounts while developing awareness of the local market.
Qualifications
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High School Diploma or GED equivalent - Bachelor’s degree preferred.
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3+ years previous commercial industry sales experience required (preferably within the flooring or building materials industry).
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Successful track record in an outside sales environment.
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Familiarity with the LOCAL market.
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Competent to work with and manage customer base through CRM tools such as Salesforce.com.
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Experience required in RFPs, commercial job bids, and general construction sales.
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Experience working in a retail environment is a plus.
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Strong analytical skills and problem-solving abilities.
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Strong computer skills including Microsoft Office Suite.
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Excellent interpersonal and customer service skills including influencing and negotiation skills.
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Ability to multi-task, meet deadlines, and work in a fast-paced environment.
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Proven ability to work in an unstructured, unsupervised environment with independent judgment.
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Enjoy prospecting for new accounts.
Requirements
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Travel daily throughout the assigned area to call on existing customers and prospect new customers.
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Manage projects from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk, and claim coordination.
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Follow up on a variety of leads from sources such as Dodge, store leads, networking groups, etc.
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Work with the PRO Teams in each location to pursue commercial leads passed along by the store team.
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Submit proposals and responses to RFQs and RFPs after obtaining pricing and specifications approval from management.
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Follow-up with the Inside Commercial Sales team on key dates to complete sales and satisfy customer requirements.
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Work with purchasing and inventory teams via the Commercial Support Center to confirm product availability.
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Stay current on merchandise training, new products, and product lines.
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Monitor prospects’ contract calendars and prepare reports on status of leads.
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Participate in trade associations and trade shows, and assist in other promotional efforts.
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Perform additional functions, duties, and specific tasks as necessary to achieve assigned business objectives.
Benefits
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Bonus opportunities & career advancement opportunities at every level.
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Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program.
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Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria).
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Work-life balance, including:
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Paid vacation and sick time for eligible associates.
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Paid holidays plus a personal holiday.
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Paid Volunteer Time Off that starts on Day 1.
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits, and all other privileges, terms, and conditions of employment.