Role Description
As an Account Manager, you'll play a critical, relationship-focused role responsible for growing, supporting, and strengthening our North America Estane TPU business. In this role, you will act as a trusted advisor to customers, deeply understanding their applications, identifying opportunities for value creation, and guiding them toward solutions that leverage Lubrizol’s engineered polymer technologies.
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Manage and grow an assigned portfolio of accounts by building strong, long-term relationships across customer organizations.
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Develop strategic account plans that align customer needs with Lubrizol’s value proposition, technology roadmap, and growth priorities.
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Maintain and expand business within existing accounts while actively identifying cross-sell and upsell opportunities.
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Identify, evaluate, and activate new business opportunities that support the Estane TPU growth strategy.
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Develop go-to-market strategies that address emerging market needs and drive new revenue streams.
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Build and manage a robust sales pipeline, ensuring consistent opportunity development and progression.
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Become a subject matter expert in TPU materials, applications, and industry dynamics.
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Educate customers on technology capabilities, market trends, and application insights through presentations, technical discussions, and collaborative sessions.
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Partner closely with R&D, marketing, and technical service teams to deliver customer-focused solutions.
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Maintain deep awareness of competitive activity, market shifts, and customer program developments.
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Provide insights to internal stakeholders on product needs, pricing strategies, market conditions, and customer expectations.
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Make recommendations on product mix, sourcing, and commercial strategies; negotiate agreements to closure.
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Work collaboratively with internal teams to ensure customer programs are supported from concept through commercialization.
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Coordinate with supply chain, marketing, technical service, and other partners to deliver seamless customer experiences.
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Travel to customer sites to strengthen relationships and support key initiatives.
Qualifications
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Bachelor’s degree
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5+ years of sales experience with demonstrated success in account management or business development, specifically in a B2B environment
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Strong technical-commercial background in polymer, plastics, specialty materials, or similar
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Strong relationship-building skills with a consultative sales approach
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Customer focused and the ability to manage strategic customer relationships
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Experience with value-based selling
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Strong organizational, communication, influence, follow-up, and negotiation skills
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Positive energy, collaboration mindset, ownership, and ability to work with cross-functional teams
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Proficiency with CRM systems and MS Office, including Excel
Preferred Qualifications
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Knowledge in polymer - materials, industrial applications, and manufacturing processes
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Experience with Thermoplastic Polyurethane (TPU)
Benefits
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Competitive salary with performance-based bonus plans
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401(k) match + Age-Weighted Defined Contribution
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Comprehensive medical, dental & vision coverage
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Health Savings Account (HSA)
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Paid holidays, vacation, and parental leave
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Flexible work environment
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Learning and development opportunities
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Career and professional growth
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Inclusive culture and vibrant community engagement