[Hiring] Player Development Executive @DraftKings Inc.

Role Description

As a Player Development Executive, you’ll play a key role in growing and strengthening relationships with our VIP player base. You’ll drive net revenue through proactive sales strategies while delivering a high-touch experience that builds engagement and long-term loyalty. Working across teams, you’ll use customer insights and performance data to identify opportunities and deliver the signature VIP experience our players expect.

• Develop and strengthen relationships with premier players by delivering personalized service that builds engagement and loyalty.
• Drive key VIP sales metrics that contribute to customer engagement, market share, and net revenue growth.
• Use customer and performance data to identify trends, uncover opportunities, and maximize player performance.
• Proactively identify customer needs and recommend solutions that enhance the VIP experience.
• Follow all VIP policies and guidelines, including responsible gaming requirements.
• Manage customer escalations in partnership with internal teams, driving timely and effective resolutions.

Qualifications

• A Bachelor’s Degree in a related field or at least 5 years of experience in the gaming, hospitality, sales, or marketing industry.
• A passion for delivering outstanding player experiences, solving problems, and contributing to a positive team environment.
• Demonstrated success identifying and implementing strategies that improve operational efficiency.
• Knowledge of strategies that increase revenue while effectively managing expenses.
• Strong relationship-building skills and a customer-focused approach to identifying needs and delivering solutions.
• The ability to obtain and maintain required state gaming licenses.

Benefits

• The US base salary range for this full-time position is 88,400.00 USD - 110,500.00 USD, plus bonus, equity, and benefits as applicable.
• Compensation information reflects the range for new hire pay rates for the position across all US locations.
• Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.