[Hiring] Outside Sales Representative @Big Ass Fans

Role Description

The Outside Sales Representative (OSR) for the Phoenix territory plays a crucial role in making the world safer, healthier, and more productive by ensuring our customers receive the best possible solutions tailored to their needs. Their in-person presence and dedication to customer satisfaction help build trust and long-lasting partnerships, driving the company’s success and growth.

• Serve as the professional face of Big Ass Fans for all current and prospective customers.
• Perform facility surveys and make customized product recommendations for each customer.
• Submit all facility information and log all customer interactions in the CRM.
• Maintain constant communication with customers, the inside sales team, field services/installers, and management.
• Ensure customer satisfaction through frequent post-purchase follow-ups and account nurturing.
• Generate meetings and new opportunities with existing customers and leads.
• Respond to inside sales requests for visits promptly.
• Maintain a positive company image.

Qualifications

• Bachelor's degree preferred or equivalent training and experience.
• Proven outside sales experience (industrial sales is a bonus).
• Proven ability to build and manage relationships, internally and externally.
• Experience using a CRM (Salesforce preferred) - must be diligent in adding your notes from each visit.
• Experience using CAD is a plus but not required; familiarity with engineering blueprints and building plans is a plus.
• Effective and efficient time management is a must; demonstrate a strong follow-through and ability to self-manage multiple projects at once.
• Must be flexible and self-motivated with a strong work ethic.
• Maintain a professional appearance and positive attitude.
• Clean driving record.
• Willing to drive and maintain a BAF-branded company vehicle which may be a sedan, SUV, or pickup truck.
• Job is remote and requires a lot of drive time; must be able to be in the car for 3-5+ hours at a time and often 20 hours in a week.
• Must be able to walk and stand continuously for up to 6 hours during large campus site visits, with periodic kneeling required for tasks such as floor-to-ceiling measurements.
• Willingness to make overnight trips frequently.
• Must reside in the designated sales territory.

Benefits

• Compensation Range: $70,000 Base Salary + Uncapped Commissions.
• Opportunity to join a growing cohort of newly hired Big Ass Fans Outside Sales Representatives across the country.
• Continuous learning on topics such as fan science, fan solution design concepts, fan model details, installation scope of work, electrical panel identification, and control systems.

First 90 Days

• Days 1-30:
  • Meet your peers and stakeholders you’ll be working with on a daily basis.
  • Ensure a complete understanding of BAF’s products, software, and processes to perform your daily tasks.
  • Ride-alongs: Join Outside Sales professionals in what will be your local territory, and also travel to other teammates' territories to join their visits.
  • Continuous learning on topics such as fan science, fan solution design concepts, fan model details, installation scope of work, electrical panel identification, and control systems.
• Days 31-60:
  • Additional ride-along trips on the first and third weeks of December.
  • Join BAF's Sales Conference, located at our Headquarters in Lexington, KY from December 7th through 11th.
  • Holiday shutdown from December 24th through January 3rd.
• Days 61-90+:
  • Begin conducting independent sales meetings.
  • Continue learning BAF technical details relating to products, installation, and design principles.
  • Be able to create high-quality Speclab airflow models for any facility.
  • Primary metrics: Overall Sales & Proactively Generated Opportunities.
  • Provide accurate recommendations while minimizing installation change orders.

The Interview Process

• Video Screen: Show us your cool skills! This will be a one-way video screen that goes through several questions for you to answer, leaving you a certain amount of time to respond.
• First Conversation: You’ll be speaking with a BAF Recruiter! Here, you’ll discuss the opportunity more in-depth and talk through any questions you have, as well as cover any details that didn’t come out in the video screen.
• Hiring Manager Interview: This will be a virtual interview with the Outside Sales Supervisor and Director of Outside Sales.
• Assessment: You'll complete an online assessment to help us better understand your sales strengths and potential.
• In-Person interview: If you are in an area where one of our Outside Sales Reps or Supervisors are nearby, we may be able to set up an in-person meeting with you for a more casual conversation.