[Hiring] Outbound Appointment Setter @Skale Media

Role Description

As a B2B Appointment Setter, your primary responsibility will be to engage Australian business owners and decision-makers through outbound cold calling, identify potential business opportunities and book qualified sales appointments directly into our clients' calendars. This is not a role where you simply read from a script. We're looking for natural salespeople who can hold intelligent business conversations, build rapport quickly, ask the right questions and confidently convert conversations into qualified appointments.

You will represent different Australian businesses, so your ability to understand their services, communicate value and adapt your sales approach will be essential. Your success will be measured by the quality and number of appointments you generate, your ability to engage decision-makers and your consistency in achieving campaign targets.

Duties & Responsibilities

• Make outbound cold calls to Australian businesses using prospect lists and calling systems provided by Skale Media.
• Engage with business owners, CEOs, Managing Directors and other senior decision-makers.
• Introduce our clients' products and services in a confident, professional and compelling manner.
• Ask relevant questions to uncover business challenges, needs and potential opportunities.
• Qualify prospects based on campaign-specific criteria, including business fit, interest and potential requirements.
• Book qualified sales appointments directly into our clients' calendars.
• Confidently handle objections and navigate conversations without relying entirely on scripts.
• Follow up with interested prospects to maximise appointment bookings.
• Accurately record call outcomes, prospect information and appointment details in our CRM.
• Work closely with Team Leaders to improve campaign performance and consistently achieve appointment-setting KPIs.
• Maintain a professional, positive and results-driven approach throughout the working day.

Qualifications

• Exceptional spoken English with clear pronunciation and excellent verbal communication skills.
• Confidence speaking with Australian business owners and senior decision-makers.
• Strong sales ability, including rapport building, objection handling and persuasive communication.
• Excellent listening skills and the ability to hold natural, engaging business conversations.
• A competitive, self-motivated personality with a genuine desire to achieve sales targets.
• Resilience and the ability to handle rejection while maintaining a positive attitude.
• Strong attention to detail and the ability to accurately update CRM records.
• A reliable computer, quality headset and stable high-speed internet connection.
• A quiet, professional home working environment.
• Must be available to commence work at 2:30 AM South African Time, Monday to Friday.

Requirements

• Previous experience in B2B cold calling, outbound sales, telemarketing or appointment setting.
• Experience booking qualified sales appointments rather than simply generating leads.
• Experience working with Australian, UK or other international markets.
• Familiarity with CRM systems and outbound dialling software.
• A proven track record of achieving or exceeding appointment-setting targets.
• Previous cold calling experience is preferred, but we will consider candidates with exceptional communication skills, a strong sales mindset and a willingness to learn.

Benefits

• Guaranteed base salary of R10,000 per month.
• Uncapped performance-based commissions.
• Opportunities to significantly increase your monthly earnings by consistently exceeding targets.
• Ongoing sales training, coaching and professional development.
• Established campaigns, prospect databases and calling systems provided.
• Supportive Team Leaders and a collaborative international team.
• Career progression opportunities into senior appointment-setting and leadership positions.
• Work-from-home flexibility.
• Monday to Friday working week – no weekends.

Working Hours – Important

As all our clients are based in Australia, our team operates during Australian business hours. Shifts commence at 2:30 AM South African Standard Time (SAST), Monday to Friday. This is an early morning position, and applicants must be comfortable working these hours consistently. Please only apply if you can reliably commit to this schedule.