Role Description
The Legal Sales Rep plays a key role in closing sales by connecting with prospective clients, understanding their legal needs, and guiding them through the process of retaining the Firm. This is a client-facing, results-driven sales position involving consultations conducted primarily via Zoom and occasionally by telephone.
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Maintain a clear spoken and written English, professional appearance, demeanor, and environment during all virtual consultations.
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Collaborate closely with attorneys and Firm leadership to convert qualified prospective clients (PNCs) into retained clients.
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Success requires exceptional communication, active listening, thoughtful follow-up, and the ability to build trust.
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The ideal candidate has proven sales experience, preferably selling high-ticket, intangible services through a consultative sales approach.
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Comfortable working toward conversion goals, tracking key performance indicators (KPIs), and operating in a transparent, accountable environment.
Qualifications
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Demonstrated experience selling high-ticket, intangible services through a consultative sales process.
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A track record of converting qualified leads into paying clients and meeting measurable sales goals.
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Experience conducting sales consultations by phone or video, identifying client needs, addressing concerns, and guiding prospects toward a decision.
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Excellent English verbal, written, and interpersonal communication skills.
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Strong listening skills and sound judgment when working with individuals facing sensitive or stressful circumstances.
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Experience managing a sales pipeline, maintaining consistent follow-up, and documenting activity in a CRM.
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Strong organizational skills and attention to detail.
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Comfort working in a metrics-driven environment with regular reporting.
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Proficiency with Google spreadsheets, calendars, email, video conferencing, and other online business tools.
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Ability to work independently and collaborate effectively.
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Professional discretion and the ability to handle confidential client information.
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Availability for the regular MondayβFriday, 8:30 a.m.β6:00 p.m. Eastern Time schedule.
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Speak English clearly and effectively.
Requirements
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Experience in legal intake/sales, client enrollment, or professional services sales (preferred but not necessary).
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Familiarity with Clio or another legal practice management or CRM platform.
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Experience coordinating consultations, attorney follow-ups, and client handoffs.
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Familiarity with law firm intake procedures and confidentiality expectations.
Benefits
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Contractor position with a pay rate of $12.00 per hour + incentives.
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Flexible work environment with remote opportunities.
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Opportunity to work closely with experienced attorneys.
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Supportive environment that values initiative, integrity, and continuous improvement.