[Hiring] Institutional Key Account Manager @Pfizer

Role Description

Own Global Hospital & Biosimilar territory strategy to drive access and deliver portfolio growth through strategic stakeholder engagement.

Responsible for driving the sales growth and access within hospital and institutional accounts by influencing treatment decisions, formularies and protocols. The incumbent is accountable for achieving or surpassing sales results aligned with the marketing strategies within their defined territory and respective region. This will be done by delivering value to providers through effective account management ensuring optimal patient care and management, as well as maximizing sales opportunities.

Core Responsibilities:

• Develop and execute account business plans that address the business priorities of assigned territory within Pfizer GH&B.
• Establish and maintain long-term business relationships with key stakeholders, including chief pharmacists, healthcare professionals, physician group practices, decision-makers within health authorities, institutions, and purchasing groups.
• Has comprehensive knowledge of customer’s objectives, strategies, & priorities, and applies knowledge to the business strategy and account planning to leverage key stakeholders leading to positive outcomes.
• Develops significant credibility and trust, and creates a compelling business case that leads to an agreed upon opportunity that results in an executed plan of action.
• Coordinate and execute educational programs, attend conventions, and leverage Pfizer resources to benefit key customer segments.
• To build advocacy in speakers and local key opinion leaders.
• Manage designated accounts to achieve business objectives, identify key customers, and develop effective relationships to promote Pfizer GH&B products and services.
• Collaborate with cross functional team members at the field and regional level to build and execute an integrated business plan that supports the strategy and objectives of the Global Hospital & Biosimilar business.
• To contribute to the positioning of promoted products on hospital formulary listings and treatment protocols.
• Provide expertise on healthcare reform, healthcare systems, and health funding ecosystems to facilitate sound business decisions.
• Analyze account activities, create account plans, and deliver activities that optimize sales opportunities and resource allocation.
• Seek opportunities for synergy and partnership to achieve both Pfizer GH&B and customer goals.
• Consistently demonstrate first class account selling and management. Monitor progress within key accounts and implement action plans as appropriate.
• Operate with a Digital First multichannel mindset, demonstrating high capability and deployment of digital technology and channels, to further enhance customer experience, maximise colleague efficiency and ensure optimal patient access to our medicines.
• Identifies and reports adverse events and product complaints as per Corporate procedure, including Your Reporting Responsibilities (YRR) training.

Qualifications

• University degree in business administration or science with a minimum of five years of pharmaceutical sales experience.
• Demonstrated record of success in customer-facing positions, preferably in a specialty environment.
• High level of business acumen, strategic business planning abilities, and proficiency in using computer software.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Established network of key stakeholders influencing territory business.
• Experience in product management, sales training, or sales administration is an asset.
• Ability to travel frequently and maintain a valid driving license.
• Bilingualism (French and English): An advanced level of English, both spoken and written, is required.

Requirements

• Territory and Hospital Navigation - Ability to effectively manage a portfolio of specialized pharmaceutical products and conduct proper account planning according to commercial needs.
• Commercial Agility - Understanding of specialized pharmaceutical product manufacturing, the Canadian supply chain, and the various forces leading to product shortages.
• Value Creation - Ability to demonstrate a consultative mindset with customers and deliver overall value to key accounts.
• Clinical Agility - Basic knowledge of the therapeutic fields of promoted products along with their respective clinical profiles.

Benefits

• The annual base salary for this position ranges from $107,925 to $179,875.
• The salary range provided applies to Canada only and does not apply to any other locations outside of Canada.