[Hiring] Inside Sales Representative @Insulet Corporation

Role Description

This is an opportunity to join a mission-driven company that is transforming diabetes care while building a rewarding sales career. As an Inside Sales Specialist with Insulet, you'll do much more than sell a product. You'll serve as a trusted guide for patients as they begin their journey with the Omnipod system, helping them navigate insurance, understand the benefits of insulin pump therapy, and ultimately improve their quality of life.

The role combines consultative selling, customer engagement, data-driven pipeline management, and cross-functional collaboration with field sales, reimbursement teams, and healthcare partners. It's an ideal fit for a motivated sales professional who enjoys owning a pipeline, influencing outcomes, solving problems, and making a real difference in people's lives.

With a fast-paced environment, strong earning potential, exposure to the growing diabetes technology market, and the flexibility to work from any U.S. time zone, this role offers the chance to develop valuable healthcare sales expertise while directly impacting patient outcomes every day.

The hours for this role will be 9:00am to 6:00pm Local Time. Will consider candidates living in any time zone. Strong Preference for MST/PST Candidates.

Qualifications

• A sales-driven professional with a strong track record of accomplishments
• A customer-focused individual with outstanding interpersonal skills who ensures a positive, professional patient experience while consistently closing sales
• A strategic thinker with strong business acumen and problem-solving skills
• A proven collaborator who works effectively with both internal and external stakeholders

Requirements

• Associate’s Degree
• 1+ years of sales experience and demonstrated success in B2B / B2C or a related field (healthcare, pharmaceuticals, medical device, diabetes, or consumer product)
• Preferred: Bachelor’s degree
• Knowledge and understanding of the managed care industry
• Experience with Salesforce or other CRM system
• Knowledge of insulin pumps and continuous glucose monitors

Responsibilities

• Manage Your Pipeline
  • Deploy a high level of customer service throughout the patient onboarding process, leading the patient from prescription to activating and registering the customers Omnipod device
  • Track patient progress in the pipeline funnel and actively document actions taken or needed
  • Analyze data insights and trends to effectively prioritize pipeline leads to drive business impact
  • Take ownership in investigating data discrepancies or issues and work to resolve, involving appropriate stakeholders
• Engage Your Customers
  • Leverage comprehensive product knowledge to address customer inquiries about Omnipod, highlighting its benefits and providing competitive comparisons
  • Tailor communications that proactively address patient needs by taking a consultative approach to selling to drive patient adoption and support overall business objectives
  • Proactively address challenges or patient concerns using data-driven solutions and identify opportunities to improve patient interactions
• Collaborate for Impact
  • Collaborate seamlessly with reimbursement and field sales in your territory to ensure patient leads progress after prescription has been fulfilled
  • Effectively manage communications with pharmacy representatives to ensure patients appropriately receive Omnipod and data is accurately aligned across teams
  • Provide support to territory partners (Territory Managers and Clinical Services Managers) for resolving provider or patient issues
• Contribute to Improvements
  • Continuously seek opportunities for process improvement and provide regular feedback and innovative suggestions to enhance Inside Sales and service operations
  • Drive internal initiatives as identified and assigned by leadership

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO)
• Additional employee wellness programs

Company Description

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods.

With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller.

Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.