[Hiring] Director, Client Partnerships and Strategy @M3USA

Role Description

The mission of the Director, Client Partnerships and Strategy is to engage the client and bid effectively and efficiently to win our share of RFPs in the traditional market research space. The Director will be highly focused on working with the Research Directors to support existing accounts as well as earn new business. This individual must be focused on deepening existing client relationships to generate incremental business and provide excellent customer services to the prospects throughout the sales process.

• Achieve all personal financial goals, delivering as a minimum on target revenue and profit per quarter.
• Be responsible for the sales performance of accounts that you are provided with by the company.
• Ensure all proposals for clients are fully optimized and delivered within a timely period with correct feasibility and pricing.
• Keep an up-to-date prospecting list for business development and create strategies to target specific high-value accounts.
• Maintain company sale CRM and ensure all contact information and activity is correct and updated.
• Maintain accurate sales reporting for the company and be responsible for both improvements and data queries.
• Generate meetings with new client contacts and expand relationships with existing accounts.
• Work with the marketing team to ensure an active sales/marketing partnership and deliver and engage with the marketing plan for PI.
• Represent PI at conferences and industry-wide events.
• Build close working partnerships with delivery team leads and staff to ensure seamless client servicing from quoting to invoicing.
• Attend critical meetings for sold projects (Kick-off meeting, regular update meetings, and final presentations).
• Provide support to the delivery team to ensure that each sold project is delivered to the expected standards.
• Contribute ideas and strategies for success with the Leadership team.
• Continuously develop new business and onboard new customers.
• Monitor and maintain all sales KPIs on various bidding and behavioral metrics to ensure optimized performance and balanced workloads.
• Support in achieving all team financial goals, delivering as a minimum on target revenue and profit per quarter.
• Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 4-5 years of professional market research experience preferred.
• Experience in healthcare market research is a plus.
• Exceptional ability to multi-task and prioritize requests.
• Solid relationship building and customer service skills.
• Excellent verbal and written communication skills.
• Excellent time management skills.
• Strong problem-solving ability and proactively seeks answers/resolutions to daily issues.
• Strong self-discipline and organizational habits.
• Excellent presentation skills.

Additional Information

• Please share your CV in English.
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