[Hiring] Clinical Diabetes Sales Specialist @Tandem Diabetes Care

Role Description

Directly responsible for the clinical services and, in partnership with a Territory Manager (“territory sales team”), the promotion and sale of Tandem Diabetes products within an assigned territory. The territory sales team will work together to plan and achieve sales goals through clinical acceptance of Tandem products.

• Identifies potential customers and develops business relationships to facilitate the sale of Tandem Diabetes' products and clinical services.
• Uses clinical expertise to provide clinical and sales support, and product education directly to trainers, physicians, and their staff.
• Provides Tandem product training and support to patients.
• Effectively leverages customer training and clinical expertise to generate positive clinical outcomes and sales.
• This is a field-based role covering the Fort Myers, FL territory, including from Sarasota down to Naples.
• Develops successful strategies with assigned Territory Manager to address clinical concerns in the sales territory.
• Efficiently uses available tools and resources to identify sales leads and gather necessary information.
• Effectively promotes Tandem’s unique market position and creates value for healthcare professionals.
• Educates prospects/customers regarding industry/healthcare trends, web-based solutions, and Tandem products.
• Completes all product training, documentation, and communication with HCPs in a thorough and timely manner.
• Establishes and maintains excellent professional relationships with healthcare professionals.
• Responsible for initial and ongoing recertification of contracted and non-contracted Tandem Pump Trainers in the territory.
• Collaborates with Customer Technical Support Specialists and Clinical Support Specialist team to address post-sale product issues.
• Keeps records updated in the customer relationship management software (CRM).
• Establishes and maintains a territory call cycle to minimize administrative time and maximize time with sales prospects and customers.
• Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory requirements.
• Directly reports to the Regional Sales Manager (RSM) for all sales and business process responsibilities.

Qualifications

• RN (BSN preferred), RD or RPh or equivalent combination of education and applicable job experience.
• Advanced Diabetes Education Professional Credential (CDCES or BC-ADM certified or eligible).
• 2-years’ experience coordinating and conducting patient education on diabetes technology.
• Ability to relate effectively with patients, referral sources, and healthcare professionals.
• Demonstrated ability to communicate as a clinical expert on diabetes and diabetes management software systems.
• Skilled at presenting educational material in a clear, concise manner.
• Ability to work in a fast-paced, ever-changing market.
• 1-year related diabetes/endocrinology industry experience preferred.
• Ability to travel at least 80% in your assigned territory; must maintain a valid driver’s license and required auto insurance.

Requirements

• Must maintain a valid driver’s license and required auto insurance.
• Good driving record per company policy.

Benefits

• Base pay for this position is $101,000 to $123,000 annually, with a target earning potential of $126,000 to $148,000 annually.
• Competitive compensation package including incentive compensation and equity.
• Health care benefits such as medical, dental, vision available your first day.
• Health savings accounts and flexible saving accounts.
• 11 paid holidays per year.
• A minimum of 20 days of paid time off (with accrual starting on day 1).
• Access to a 401k plan with company match.
• Employee Stock Purchase plan.