[Hiring] Client Director- Professional Services Sales @Open Text Inc.

Role Description

A Client Director role at OpenText is more than a job—it’s an opportunity to drive meaningful impact for clients and the business. In this role, you will be responsible for Professional Services sales, revenue generation, and client success across accounts in the east region of the US, while collaborating with peers across North America to achieve shared goals around bookings, revenue, margin, and client advocacy.

As Client Director, you will own all aspects of Professional Services within your territory, including:

• Selling Professional Services across different accounts
• Generating revenue opportunities by developing solutions for clients and Service Offering using creativity and the available tools
• Creating a pipeline of opportunity to generate bookings meeting quarterly budget expectations
• Negotiating project deliverables/schedules/costing for services from external suppliers or other groups within OpenText
• Regular and timely updating of opportunity status in our CEM system (Salesforce.com)
• Working with the sales team to generate revenue within existing accounts by proposing the full range of solution realization, enhancement, and operational services including updates, upgrades, customization to existing clients
• Ensuring timely delivery and management of resource forecasting, opportunity forecasting, proposal/SOW writing and achieving required approvals, contract and invoicing status using appropriate tools available
• Understanding revenue forecasting and being able to report accurately on Quarterly revenue and bookings to Regional Vice-President
• Partnering cross-functionally with the Professional Services team to support RFP development, drive opportunity tracking, and contribute to business development synergy sessions, ensuring effective communication of client account activities to key OpenText stakeholders
• Dealing with C-Level executives

Qualifications

• University Degree or College Diploma and/or relevant IM/IT experience (10+ years) or equivalent
• At least 7 years of experience with IT systems
• Experience selling Professional Services
• Expertise in complex business and technical processes and their implications across the enterprise
• Knowledge of project management disciplines and processes
• Knowledge of the OpenText product offerings and how to associate such to client’s business requirements preferred
• Ability to use standard methodologies to quickly evaluate and size an opportunity
• Previous experience in planning and implementing large scale ECM projects
• At least two years prior experience closing and directing engagements totaling at least $1 million in annual fees
• Experience selling to and/or working for enterprise clients across the US East Territory
• Strong presence and confidence, exhibiting professional maturity, strong communication skills with at least 10 to 15 years working experience
• Solid work ethic with a willingness to ’do what it takes’ to meet client demands
• Willingness to travel, at times, up to 3-4 days per week

Benefits

• Thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing
• Variable and commission compensation opportunities for eligible roles
• Vacation entitlement and paid time off

Company Description

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

OpenText's commitment to diversity and inclusion surpasses legal requirements, promoting a respectful and empowering environment for employees of all backgrounds.