[Hiring] B2B Appointment Setter @Formosi

Role Description

In this role, you'll reach out to business owners and decision-makers about upgrading their phone systems (RingCentral) and strengthening their cybersecurity — asking smart questions, identifying which businesses are a good fit, and scheduling qualified appointments for our team. This is a relationship-driven, B2B calling role, not a script-reading job. This is not an entry-level or customer-support position.

If your phone experience is limited to retail, food service, or inbound customer support, this is not the right role for you. We're specifically looking for someone with a background in outbound B2B sales, appointment setting, or lead generation for a technology, SaaS, telecom, or IT/cybersecurity company.

• Make outbound calls to business owners and decision-makers
• Ask smart, informed questions about their current phone system and security setup
• Identify businesses that are a genuine fit for RingCentral or our cybersecurity services
• Schedule qualified appointments for our sales team
• Keep accurate notes and update records in our CRM

Qualifications

• At least 1–2 years of outbound B2B calling, appointment setting, or inside sales experience — specifically in technology, SaaS, telecom, VoIP, IT services, or cybersecurity
• Working familiarity with business phone/VoIP systems (RingCentral, RingCentral competitors, or similar UCaaS platforms) or IT/cybersecurity concepts — you don't need to be an engineer, but you need to understand what you're selling
• Comfortable and confident cold-calling business owners without a rigid script
• Experience using a CRM (Salesforce, HubSpot, Zoho, or similar)
• Reliable high-speed internet, your own computer, and a quiet place to work
• Available Monday–Friday, 10:00 AM–3:00 PM

Company Description