[Hiring] Agent Recruiting Specialist @Armstrong Transport Group

Role Description

The Agent Recruiting Specialist is the connective tissue of Armstrong's agent recruiting engine. You take the leads our sourcing team generates, dig deeper to confirm they are worth pursuing, and do the genuinely hard work of reaching a busy freight professional who wasn't expecting to hear from you. When you get them, you run the introductory call: you tell Armstrong's story, learn about their business, and determine whether there is a real fit. Qualified opportunities go to an Agent Recruiter to close — but this is not a pure handoff role. You will source your own prospects when the list runs thin, and you will carry deals across the finish line yourself as you earn the certification to do so. If you have outgrown a pure prospecting seat but aren't yet running full-cycle deals, this is the role that gets you there.

What You'll Do

• Vetting and outreach:
  • Inherit sourced leads and independently verify and deepen each profile before outreach.
  • Disqualify early and honestly; protect the recruiting team's calendar from conversations that were never going to convert.
  • Run persistent, multi-channel outreach until you reach a human — typically 8 to 12 touches across phone, email, text, LinkedIn, and voicemail.
  • Re-engage aged, stalled, and closed-lost prospects on a defined recycle cadence.
• The introductory call:
  • Own and run the Armstrong Introductory Call — present the agent program clearly and credibly.
  • Conduct structured discovery — current volume and gross margin, customer concentration, growth goals, and more.
  • Handle the first round of objections with substance rather than script.
  • Capture everything in Salesforce against Armstrong's qualification framework.
• Handoff, closing, and self-sourcing:
  • Hand qualified opportunities to an Agent Recruiter with a written brief and a scheduled next step.
  • Close qualified deals yourself where the opportunity matches the retained-deal profile.
  • Self-source prospects through your own networking, referrals, and industry relationships.
  • Maintain accurate pipeline data, forecasts, and next steps in Salesforce.
• Team and process:
  • Feed disqualification reasons and objection patterns back to Sourcing and Marketing.
  • Represent Armstrong at career fairs, conferences, and industry events.
  • Partner with Agent Success and Shared Services to support a smooth onboarding experience for agents.
  • Take on additional projects assigned by the Director of Agent Recruiting or the executive team.

How Success is Measured

• 40+ leads worked to a documented disposition per week.
• 30%+ live contact rate on worked leads.
• 10–12 introductory calls held per week.
• 15+ recruiter-qualified opportunities delivered and accepted per month.
• 85%+ acceptance rate on opportunities you pass to Agent Recruiters.
• 25% of your working pipeline self-sourced.
• A direct contribution to signed agents each quarter.

Your First 90 Days

• First 30 days: Complete agent program certification and learn the introductory-call framework.
• By 60 days: Run introductory calls independently at target volume.
• By 90 days: Fully ramped on all metrics; at least one deal closed personally or materially assisted.

Qualifications

• 2–4 years in sales development, recruiting, inside sales, or freight brokerage.
• Demonstrated ability to run a structured discovery conversation.
• Excellent verbal and written communication skills.
• Disciplined CRM habits and accurate pipeline management.
• Ability to travel occasionally (under 15%) for conferences and industry events.
• A demonstrated history of being an intrinsically motivated self-starter.

Preferred

• Transportation, logistics, or freight brokerage background.
• Salesforce experience and comfort with sales engagement tools.
• Prior SDR/BDR experience in B2B.
• Experience carrying a closing number, even partially.

Benefits

• Medical, dental, vision, flexible spending, and HSA benefits on the first of the month following the date of hire.
• PTO, short- and long-term disability, and 401(k) with up to a 3.5% match.

Equal Employment Opportunity

Armstrong Transport Group, LLC is an equal opportunity employer. We do not discriminate in any aspect of employment based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.