Role Description
Reporting to the Chief Growth Officer, the Account Executive is responsible for developing new business and achieving an assigned sales quota within their designated territory. This role builds and manages a qualified sales pipeline through:
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Outbound prospecting
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Industry networking
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Partner relationships
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Referrals
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Inbound inquiries
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Disciplined follow-up on all opportunities
The Account Executive leads consultative sales conversations with:
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Healthcare organizations
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Hospital systems
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Diagnostic laboratories
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Healthcare IT vendors
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Industry partners
This is a remote, field-based position requiring approximately 40β60% travel, primarily within the assigned territory including overnight travel and attendance at client meetings, conferences, and partner events. Success requires consistent achievement of assigned sales targets, pipeline expectations, and organizational Objectives and Key Results (OKRs).
Qualifications
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Bachelorβs degree in Business, Marketing, Healthcare Administration, Information Technology, or a related field, or an equivalent combination of education and relevant professional experience
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Minimum of three (3) years of experience in sales, business development, account management, or another client-facing role involving laboratory IT, clinical laboratory technology, healthcare IT, or related professional services
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Demonstrated understanding of clinical laboratory operations, workflows, information systems, technology challenges, and stakeholder needs
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Experience prospecting for new business, qualifying leads, developing and managing a sales pipeline, and working toward an assigned sales quota or other measurable sales objectives
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Ability to communicate and collaborate effectively with laboratory leaders, healthcare executives, IT professionals, vendors, consultants, and internal subject-matter experts
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Experience maintaining accurate sales and forecasting information in a CRM system and proficiency with Microsoft 365 applications
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Ability to work independently in a remote environment, contribute to a collaborative team, and meet the positionβs travel requirements, including overnight travel
Requirements
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Three (3) to five (5) years of sales or business development experience involving complex laboratory IT, healthcare IT, consulting, professional services, software, middleware, or managed-service solutions, preferably at the hospital or health-system level
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Familiarity with laboratory information systems and related platforms, workflows, integrations, and implementation or optimization initiatives
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Working knowledge of clinical and anatomic pathology operations and relevant healthcare privacy, security, regulatory, and laboratory quality requirements
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Experience developing proposals, presentations, RFP responses, pricing, and Statements of Work and negotiating and closing complex engagements involving multiple stakeholders
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Established relationships with laboratory leaders, healthcare organizations, laboratory IT vendors, consultants, or other industry partners
Benefits
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Self-Starter: Takes initiative, identifies opportunities and next steps without waiting for direction, and follows through on commitments
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Drive: Works with energy, urgency, persistence, and a strong bias toward action while maintaining quality and client trust
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Diversity: Values different backgrounds, experiences, disciplines, and perspectives and engages others whose expertise can improve outcomes
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Results and Execution: Takes ownership of sales targets, pipeline development, lead conversion, follow-up, deadlines, and complete and accurate CRM records
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Consultative Laboratory IT Selling: Understands laboratory operations, workflows, systems, and stakeholders and recommends appropriate services through effective questions and active listening
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Time Management and Availability: Prioritizes responsibilities, manages time effectively, meets deadlines, and remains accessible and responsive during established working hours
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Relationships and Collaboration: Builds trust and works effectively with individuals and teams across the organization and with external stakeholders
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Professional Judgment and Adaptability: Responds constructively to changing needs and priorities, protects confidential information, communicates honestly, and follows through on commitments