Role Description
Provides account management support for 12-18 global accounts in the Strategic Partner, Signature, Premier and Select segments. Applies the principles of strategic account management and team-based selling. Partners with the appropriate Global Account Directors and Global Account Executives on the Enterprise Sales Team to fully understand the overall account strategy and how best to execute the strategy in the local market for their assigned accounts. Develops strategic relationships with secondary/non-central buyers with the purpose of driving market share and revenue to all Marriott brands on a global basis. Verifies the pull through of Business Travel (BT), group, and extended stay business for their respective market, as well as, the execution of outbound group and extended stay opportunities for their assigned customers.
Qualifications
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High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional.
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OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
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4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management (preferred).
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Lodging sales experience (preferred).
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Account management experience (preferred).
Requirements
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Implements the overall account strategy through the secondary/non-central buyers in their market.
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Confirms local market strategy is in alignment with the overall global account goals.
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Provides account management support for 12-18 global accounts in the Strategic Partner, Signature, Premier and Select segments.
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Retains, expands and grows account revenue through account growth, margin management and implementation of sales and marketing initiatives generated from the local buying locations.
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In partnership with the Global Account Directors, executes sales deployment strategies that maximize the utilization of available sales resources.
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Leverages appropriate corporate and market resources to establish pull-through and sustainment of account strategies and selling solutions at the local property level.
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Coordinates and manages large group transactions (in market and outbound) with Sales Offices and hotels, on behalf of customers.
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Participates in the Business Travel (BT) pricing of assigned accounts at the local properties.
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Achieves local account revenue and sales goals as defined by market leadership.
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Develops and achieves operating budgets and manages controllable expenses.
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Leverages methodologies, technical and business knowledge across the market.
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Anticipates and identifies business opportunities and challenges and responds with a profitable strategy that aligns with overall business direction.
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Increases local penetration of high potential accounts to optimize demand across all brands and satisfy important property needs.
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Leverages all available sales channels to optimize sales revenues.
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Applies the principles of strategic account management and team-based selling.
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Partners with the appropriate Global Account Directors and Global Account Executives on the Enterprise Sales Team to fully understand the overall account strategy and how best to execute the strategy in the local market for their assigned accounts.
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Verifies the pull through of Business Travel (BT), group, and extended stay business for their respective market, as well as, the execution of outbound group and extended stay opportunities for their assigned customers.
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Performs other duties, as assigned, to meet business needs.
Benefits
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Dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
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Fosters an environment where the unique backgrounds of associates are valued and celebrated.
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Commits to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.