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Sales / Business
Sr Client Manager - Public Sector
@NTT America, Inc.
[Hiring] Sr Client Manager - Public Sector @NTT America, Inc.
Mar 28, 2025 - NTT America, Inc. is hiring a remote Sr Client Manager - Public Sector. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Senior Client Manager is an advanced subject matter expert responsible for taking full ownership of assigned accounts, retaining these clients, and finding new business.
- Manages and grows relationships to drive land, expansion, and renewals across all solutions within assigned accounts in segment 3.
- Pursues leads identified by aligned Lead Generation/Business Development Representatives.
- Minimizes churn and maximizes retention in assigned accounts.
- Drives client satisfaction throughout the entire lifecycle of the clients’ buying process.
- Generates demand by assisting clients to identify current needs and effectively articulating how the company can add value through its services and solutions.
- Influences and works closely with vendors/partners to achieve required results.
- Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
- Develops open and effective channels of communication with each client within the assigned account.
- Encourages revenue growth by inspiring clients to additional services.
- Becomes the reliable point of contact for clients to establish a strong business relationship.
- Takes ownership of a range of accounts within the assigned segments.
- Determines the best solution requirements for each client that can be deployed by other departments.
- Builds enduring relationships and displays an understanding of the client industry, business environment, and strategy to identify current and future opportunities for the organization.
- Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability.
- Monitors and controls financial governance and compliance throughout an area of specialization to manage financial cost.
Qualifications
- Bachelor's degree or equivalent in business or a sales-related field.
- Relevant vendor certifications would be advantageous.
- Advanced experience in a global partner management role.
- Advanced experience in a sales environment and/or customer service role.
- Advanced experience in the IT or professional services industry with a focus on business development and/or sales.
- Advanced experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth.
- Advanced sales orientation with experience working with clients and business teams to create sales-oriented solutions and services.
- Advanced experience gained in a similar client manager role.
- Advanced experience working with Salesforce.com contact platform.
Requirements
- Sales business acumen with a focus on planning, leveraging tools and data, and concentrating on company business requirements.
- Developing skills to understand the client’s business (including commercial and financial aspects) to bring value from the company's portfolio of services.
- Sales client engagement and management skills to effectively manage and analyze the client throughout the client lifecycle.
- Developing skills to know the client, build effective and lasting relationships, and be seen as a trusted advisor.
- Sales solution skills to apply the company’s offerings, client applications, use cases, and market trends to individual client situations.
- Sales pursuit skills to create success by identifying and advancing opportunities at assigned prospects and clients.
Benefits
- Remote working opportunities.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
