[Hiring] L2 Network Engineer @NTT America, Inc.
Mar 28, 2025 - NTT America, Inc. is hiring a remote L2 Network Engineer. 💸 Salary: unspecified. 📍Location: USA.
Role Description
We are seeking a skilled and motivated Field Services and Dispatch L2 Network Engineer to join our team. The ideal candidate will have experience in service delivery, field services, and dispatch roles, with a strong focus on hands-on tasks and technical expertise. The role involves working with various network technologies and tools.
- Perform rack and stack of network devices, including working with copper, fiber (single and multi-mode), and SFPs.
- Upgrade OS versions on network devices from vendors such as Cisco, Meraki, Aruba, Juniper, Palo Alto, and Fortinet.
- Apply network configurations to devices from various vendors.
- Gain console access to network devices for configuration and troubleshooting.
- Troubleshoot and resolve network connectivity issues, ensuring minimal downtime and optimal performance.
- Work with common network protocols and tools to diagnose and resolve network issues, including BGP, OSPF, EIGRP, spanning tree, VLANs, and QoS.
- Respond to escalated client requests and escalate unresolved, or complex problems, to the relevant third parties.
- Assist with the documentation of standard operating procedures relating to installations and fixes.
- Take ownership of assigned work and issues that may arise.
- Perform any other related tasks as required.
- Collaborate with client IT teams, onsite and remotely to implement network changes and upgrades.
- Create, maintain, and update network documentation, including diagrams, configurations, and procedures.
- Assist in the design and implementation of network projects and initiatives.
- Ability to travel 50-75% required. Must live near a major airport.
- Stay current with industry trends and advancements in network technologies.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- Cisco Dev Net certification.
- Minimum of 3-5 years of experience in network engineering, with a focus on field services and dispatch roles.
- Relevant certifications such as CCNA, CCNP, or equivalent are preferred.
Requirements
- Seasoned understanding and appreciation of technical design and business principles.
- Seasoned project skills which are demonstrated in the execution of installations and other assignments.
- Excellent customer engagement skills.
- Demonstrate relevant domain specialist knowledge.
- Excellent verbal communication skills.
- Client-focused and displays a proactive approach to solving problems.
- Ability to work under pressure.
- Strong knowledge of network protocols, routing, and switching.
- Experience with network monitoring and troubleshooting tools.
- Familiarity with network security principles and best practices.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Company Description
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
- As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
- Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
- We are also one of the leading providers of digital and AI infrastructure in the world.
- NTT DATA is part of NTT Group and headquartered in Tokyo.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
