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Sales / Business
Senior Customer Engineer
@Sourcegraph
[Hiring] Senior Customer Engineer @Sourcegraph
Mar 06, 2025 - Sourcegraph is hiring a remote Senior Customer Engineer. đź’¸ Salary: $144,375 base + $48,125 variable. đź“ŤLocation: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As a Solutions Engineer, you will have broad responsibility and growth potential in helping us take our pre-sales organization to the next level. Our customers are the world's leading technology organizations.
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Within one month, you will:
- Learn about our products, our value propositions, our customers, our team, and our processes.
- Set up your own fully configured sandbox instance.
- Start building a trusting relationship with your peers on Sales, Value Engineering, Post-sales Success (Technical Advisory) and Support teams.
- Join customer and prospect calls with some of our largest customers to understand their needs, how we communicate the value of Sourcegraph, and how we deliver positive impact to our customers’ business.
- Get demo certified.
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Within three months, you will:
- Continue to take ownership of more prospective relationships partnering with up to three Account Executives (AEs).
- Lead early-stage conversations with prospective customers and delve into the technical needs for success.
- Serve as an advocate on behalf of your customers by bringing important insights and feedback back to internal teams.
- Make internal contributions by identifying opportunities to help propose and deliver solutions.
- Participate in Solutions Engineer-led projects which will mature our own capabilities, increase the breadth of our footprint both internally and externally, and positively impact our business and our customers.
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Within six months, you will:
- Establish yourself as a thought leader and evangelist by using your insights to teach prospective customers new and better ways to get value from Sourcegraph.
- Mentor, recruit and train teammates, prospects, and new hires.
Qualifications
- At least 5 years experience in a relevant role such as Sales Engineering, Solutions Engineering, or Solution Architecture across a technical product.
- Experience selling Enterprise software solutions.
- Innate curiosity of getting to the root of customer problems and understanding their motivations.
- Excited about the prospect of being directly involved in the advent of generative AI.
- Well versed in back end infrastructure architecture.
- Very technically inclined with a propensity to code and/or hack code.
- Experience writing code in one of the following: JavaScript, Python, Java, Go.
- Problem solver with a love for troubleshooting.
- Familiarity with Docker and Kubernetes environments.
- Strong verbal and written communication skills, specifically across technical presentations and product demonstrations.
- Working knowledge of the end-to-end software development lifecycle and concepts such as continuous integration and continuous deployment.
- Ability to speak fluently with our developer champions and users.
- Strategic mindset to identify opportunities and potential solutions.
- Enjoy building tools, templates, and technical enablement collateral.
- Organized approach to work with demonstrated ability to manage concurrent opportunities.
- Willingness to learn new skills to solve problems.
- Ability to work well independently.
Benefits
- Above-average salary.
- Equity options.
- Generous perks & benefits.
Interview Process
Below is the interview process you can expect for this role:
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Introduction Stage:
- Recruiter Screen (30m)
- Hiring Manager Screen / Resume Deep Dive with Hiring Manager (60m)
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Team Interview Stage:
- Cross-functional / Peer with an Account Executive (30m)
- Live Panel Demo with Hiring Manager, 1 CE & 1 AE (45m)
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Final Interview Stage:
- Values (30m)
- Leadership with co-founder (15m)
Company Description
Our mission at Sourcegraph is to make it so that everyone can code, not just ~0.1% of the population. We are transforming how the world’s most important companies build software by industrializing development with AI.
- Trusted by 7/10 top software companies by market cap.
- 4/6 top US banks are among our customers.
- Companies leading global innovation include Stripe, Indeed, Tesla, and 1Password.
- $225M in funding from investors like a16z, Sequoia, and Redpoint.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
đź’¸
$144,375 base + $48,125 variable
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Mar 06, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
