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Devops / Sysadmin
Automation Engineer
@Experian
[Hiring] Automation Engineer @Experian
Apr 02, 2025 - Experian is hiring a remote Automation Engineer. đź’¸ Salary: great compensation package and bonus plan. đź“ŤLocation: USA.
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Role Description
You will be an Automation Engineer as a part of the IT Service Desk supporting Experian’s North American Contact Center, also known as the MCE.
Reporting to the Manager, MCE Service Desk, the main role of the Automation Engineer is to create, develop, and implement solutions to complex technical and procedural problems, providing expertise for end-users and Service Desk through a focus in automation.
- Engineer and manage automation and integration workflows
- Develop and manage client endpoint management configurations and policies
- Provide management support to all computers owned and managed within MCE
- Function as a resource on projects including new hardware images and other projects involving updates to software on end-user devices
- Perform system administration and updates, operating system and software updates
- Manage and administer business critical systems, such as System Center Configuration Manager, and Active Directory
- Research complex technical problems and identify, implement and communicate technical fixes
- Review service desk reports to identify systemic end-user device issues
- Participate in a collaborative design and solution delivery environment
- Escalate trouble tickets
- Manage tickets in a timely manner, including opening, updating, and closing
- Automate device provisioning, patch management, encryption management, software deployment, and other IT workflows to improve efficiency
- Implement automation solutions to improve overall enterprise endpoint efficiency and reduce manual tasks
Qualifications
- Bachelor's Degree in computer science or equivalent experience
- 5+ years' experience in client endpoint support
- Experience with Windows client environments
- Experience with SCCM, Intune, MDM, Active Directory, Group Policy
- Proficiency in modern scripting languages (PowerShell, Python)
- Broad understanding of the connections and relationships across departments and entities for both internal and external constituencies
- Expert in complex technical end-user device issues in a large distributed environment
- Experience with excellent quality assurance and documentation skills
- Experience in packaging and deployment of software on Windows
- Expert knowledge in Automation, Endpoint Support, and Scripting
Requirements
- Complete a knowledge-check test
- You have a High School Diploma or GED
- You can research review when needed
Benefits
- Great compensation package and bonus plan
- Core benefits including full medical, dental, vision, and matching 401K
- Flexible schedule, ability to work remotely, hybrid, or in-office
- Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Devops / Sysadmin
Devops / Sysadmin
|
Salary
đź’¸
great compensation package and bonus plan
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 02, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
