Back to Remote jobs >
Sales / Business
Renewal Sales Specialist
@Sophos
[Hiring] Renewal Sales Specialist @Sophos
Mar 28, 2025 - Sophos is hiring a remote Renewal Sales Specialist. 💸 Salary: unspecified. 📍Location: Asia.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
We are seeking a highly skilled and motivated Renewal Sales Specialist to join the Sophos team. The Renewal Sales Specialist will play a critical role in managing and analyzing the renewal process for our key partners’ existing customer base. This individual will collaborate with cross-functional teams, such as sales, finance, and customer success, to ensure the successful renewal of customer contracts and maximize revenue opportunities. The ideal candidate will possess strong analytical skills, excellent attention to detail, and a deep understanding of business processes related to customer renewals.
- Customer Analysis: Analyze Customer Contracts and Product selection related to customer renewals to determine the best renewal path options for customers.
- Customer Engagement: Foster and maintain positive relationships with assigned customers, addressing their inquiries, concerns, and escalations throughout the renewal process. Effectively communicate Sophos renewal offerings.
- Partner Relationship Management: Maintain positive relationships with our top partners, addressing their inquiries, concerns, and escalations throughout the renewal process. Proactively identify and resolve potential roadblocks to the renewal process.
- Revenue Optimization: Drive the process of identifying opportunities for upselling, cross-selling, and expanding customer contracts during the renewal journey. Work closely with the sales team to drive revenue growth from existing customers.
- Process Improvement: Continuously evaluate and refine the renewal process to streamline operations, enhance efficiency, and improve customer experience. Identify automation opportunities and leverage technology tools to optimize workflows.
- Collaboration and Communication: Collaborate effectively with cross-functional teams, including sales, finance, customer success, and product management, to ensure alignment and coordination throughout the renewal process. Clearly communicate renewal status, risks, and opportunities to relevant stakeholders.
Qualifications
- Bachelor’s degree in business administration, Communications, or Marketing preferred; or proven relevant experience in previous roles.
- Experience in Sales, Customer Success, Channel Partners, or Renewal Management preferred.
- Familiarity with Salesforce tools such as Lightning and CPQ, as well as additional tools like Outreach, Microsoft Excel, Microsoft Power BI, and Microsoft Outlook.
- Excellent attention to detail and organizational skills, ensuring accuracy in contract management and communications.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and build relationships with customers.
- A self-motivated and proactive approach to a set of tasks, with the ability to work independently and prioritize tasks effectively.
- Fluent Japanese Language Skills.
- Remote work set-up.
Requirements
- Experience in the technology, SaaS-based organization is highly desirable.
- Familiarity with contract management processes and legal terminology is a plus.
Benefits
- Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.
- Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit.
- Employee-led diversity and inclusion networks that build community and provide education and advocacy.
- Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
- Global employee sustainability initiatives to reduce our environmental footprint.
- Global fitness and trivia competitions to keep our bodies and minds sharp.
- Global wellbeing days for employees to relax and recharge.
- Monthly wellbeing webinars and training to support employee health and wellbeing.
Similar Remote Jobs
More jobs at Sophos
-
Customer Service unspecified JapanMar 31, 2025
-
Sales / Business unspecified MalaysiaMar 30, 2025
-
Sales / Business $126,000 to $210,000 base plus commissions USAMar 30, 2025
More Sales / Business jobs
-
Sales / Business $60,000 usd USAApr 01, 2025 -
Sales / Business unspecified GermanyApr 01, 2025
-
Sales / Business commission USAApr 01, 2025
More jobs in Asia
-
Marketing bonuses up to $5000 Europe, USA, Asia +1 moreApr 01, 2025
-
Software Development unspecified Europe, USA, AsiaApr 01, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 54,586 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| 📍 | Be aware of the location restriction for this remote position: Asia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
unspecified
|
Remote
Location
Asia
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Asia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
