[Hiring] Principal, Sales Ops, Planning & Analysis @Forterro
Mar 25, 2025 - Forterro is hiring a remote Principal, Sales Ops, Planning & Analysis. 💸 Salary: unspecified. 📍Location: Worldwide.
Role Description
The Sales Operations Manager plays a critical role in supporting Forterro’s sales function by driving operational efficiency, optimizing sales processes, and ensuring data-driven decision-making that drives our revenue generation efforts. This role is responsible for CRM management, sales analytics and reporting, process improvement, sales compensation tracking and issuance, and sales strategy enablement. You will work closely with sales leadership, marketing, finance, and customer success teams to improve sales productivity and effectiveness.
- Serve as a day-to-day business partner to the sales team, providing operational support and strategic insights.
- Own CRM management (Salesforce), ensuring accurate and up-to-date sales data, including opportunity tracking, pipeline management (pipeline health), and forecasting.
- Identify and implement process improvements to enhance sales efficiency and effectiveness.
- Train and support sales colleagues on sales tools, CRM best practices, and reporting processes.
- Participate in sales training, seminars, and workshops to upskill the sales team and drive adoption of best practices.
- Analyze customer inquiries, complaints, and service issues, providing recommendations to improve sales effectiveness.
- Work closely with finance to align sales reporting with revenue recognition and business objectives.
- Support the recent deployment of Salesforce by engaging various stakeholders enabling the adoption of the CRM for the French Products.
- Be a key success factor in the new tool interacting between the Salesforce Forterro Project team and the Sales leaders & reps to maximize the adoption.
- Work together with the Legal department in harmonizing contracts with Forterro future’s standards framework.
- Track, calculate, and issue sales compensation plans, ensuring accuracy and alignment with business goals.
- Support quota setting, territory planning, and performance tracking.
- Monitor and optimize the effectiveness of sales incentive programs.
Qualifications
- 5+ years in Sales Operations, Revenue Operations, or a related field within a B2B SaaS or IT/software industry.
- French & English mandatory, Spanish is a plus.
- Possible to work from the Forterro offices, and in certain cases remotely.
- Strong experience with Salesforce CRM, including pipeline management, forecasting, and reporting.
- Proficiency in analyzing sales data to drive insights and decision-making.
- Proven ability to streamline and improve sales workflows.
- Experience with sales compensation tracking and calculations.
- Strong ability to partner with sales, marketing, and finance teams.
- Familiarity with sales methodologies, pipeline management, and revenue forecasting in a software or IT environment.
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| 📍 | Be aware of the location restriction for this remote position: Worldwide |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Worldwide
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Worldwide |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
