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Junior Account Manager @Keyloop

[Hiring] Junior Account Manager @Keyloop

Apr 01, 2025 - Keyloop is hiring a remote Junior Account Manager. 💸 Salary: unspecified. 📍Location: Europe.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves leading and driving the successful adoption of our retention solutions across our customer base. The Junior Account Manager will focus on maximizing user engagement, improving system utilization, and measuring the impact of these initiatives.

  • Assist in managing and maintaining relationships with existing clients.
  • Act as a point of contact for customer queries, ensuring prompt resolution.
  • Support account managers in client meetings, presentations, and negotiations.
  • Identify potential sales opportunities within assigned accounts.
  • Help generate leads and assist in converting them into new business.
  • Work closely with senior team members to develop and execute sales strategies.
  • Maintain accurate records of client interactions, contracts, and sales activities in CRM tools.
  • Assist in preparing proposals, reports, and presentations for clients.
  • Collaborate with internal teams (marketing, customer support, finance) to ensure smooth account operations.
  • Track key account metrics such as customer retention levels.
  • Gather feedback from clients to improve products/services and customer experience.
  • Provide regular updates on account performance and opportunities.
  • Define and track key performance indicators (KPIs) for the system utilization.
  • Conduct regular assessments and user feedback sessions to measure adoption levels.
  • Generate reports and insights to optimize the investment and improve adoption rates.
  • Develop and oversee training programs, workshops, and e-learning modules for end users.
  • Work with cross-functional teams to create user-friendly guides, FAQs, and self-service resources.
  • Provide hands-on support to teams and key stakeholders to ensure seamless technology usage.

Qualifications

  • Familiarity with data analytics concepts such as KPIs, forecasting, and A/B testing.
  • Knowledge of business intelligence tools and data-driven decision-making.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
  • Goal-oriented, self-motivated, and eager to develop a career in account management.
  • User or provider experience with Keyloop retention solutions, ideally within the Automotive Finance.

Benefits

  • Collaborate and learn from industry experts from all over the globe.
  • Work with game-changing products and services.
  • Get the training and support you need to try new things, adapt to quick changes and explore different paths.
  • An inclusive environment to thrive.
  • Be rewarded for your efforts based on performance.
  • Opportunities for career growth through investment in development.

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Before You Apply
📍 Be aware of the location restriction for this remote position: Europe
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Junior Account Manager @Keyloop
Sales / Business
Salary 💸 unspecified
Remote Location
Europe
Job Type unspecified
Posted Apr 01, 2025
Apply for this position Unlock 54,914 Remote Jobs
📍 Be aware of the location restriction for this remote position: Europe
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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