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Sales / Business
Inside Sales Rep
@RNA Rentokil North America
[Hiring] Inside Sales Rep @RNA Rentokil North America
Mar 15, 2025 - RNA Rentokil North America is hiring a remote Inside Sales Rep. 💸 Salary: $18.00 - $22.00 hourly. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably and ethically by executing the company designed sales process.
- Meet or exceed Baseline Sales Targets
- Meet or exceed KPIs while maintaining a customer focused service
Key Performance Indicators
- Calls Handled per Selling Hour
- Calls to Leads Created
- % Sold
- $ Value per Selling Hour
- Inside Sale Closing Rate %
- % Achievement to Sales Quota (BST)
- Creative Field Sales Inspections per Selling Hour
- % of Revenue to Sold
- Sales Bundle Rate
Principal Duties and Responsibilities
- Effectively manage inbound daily sales calls expectations
- Consistently maintain a 60% or better closing rate
- Convert customer call-ins to 60% or better into our Year Round Protection Plan
- Clearly identify and execute the Inside Sales 6 Step Sales Approach
- Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours
- Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan
- Effectively Execute Residential Campaigns for both new and existing customers
- Execute outbound and SMS campaigns as needed
- Call volume standards are 12-15 Calls per Hour
- Meet or exceed a monthly call quality score above 75%
Communication, Planning & Tracking
- Speaks with prospective clients over the telephone, via email, or through web chat software
- Communicates details to sales partners for successful inspections
- Makes effective use of Google Apps, CCM Scheduling, and SalesExec Activity Tracking
- Tracks and reports monthly commissions utilizing designated process
- Organizes call and email activities to maximize customer interface time
- Archives and manages important email communications and documents
Qualifications
- 1-3 years successful experience at a rapidly growing professional sales organization
- 1-3 years Call Center experience
- Proven history of driving sales results and achieving goals
- Must possess superior verbal and written communication skills
- Experience in effectively collaborating with internal and external stakeholders
- Proven success in a dynamic, fast paced environment
- Successfully meet pre-employment background screen
Required Leadership Traits and Characteristics
- Deliver Results
- Achieve & exceed goals/objectives and deliver outstanding customer service
- Strive to overcome perceived obstacles
- Challenge established ways of doing things to achieve goals more effectively
- Seek feedback from others in order to plan performance improvement
- Act Commercially
- Ability to gather and make sense of large amounts of information
- Use understanding of trends and patterns in business data to address issues
- Research the competitive environment to identify opportunities and threats
- Review current business processes and activities in order to seek improvement
- Make tough business decisions in light of customer and commercial requirements
- Manage Self
- Adapt behaviour to positively affect outcomes
- Display courage
- Work with Others
- Build relationships and collaborate with others
- Demonstrate willingness to learn from others’ experience
- Take initiative to resolve conflict through listening to all parties
Personal Attributes
- Strong communication, collaboration and problem solving skills
- Strong attention to detail and willingness to learn
- Self-motivated with the ability to work independently
- Excellent organization and time management skills
Formal Education, Qualifications or Training
- No licenses/certificates are required for this position
Pay Range
- Hourly: $18.00 - $22.00
Benefits
- Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
- Health and Wellness
- Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- Savings and Retirement
- 401(k) retirement plan with company-matching contributions
- Work-Life Balance
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
$18.00 - $22.00 hourly
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 15, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
