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Indirect Sales Support Specialist @Balsam Brands

[Hiring] Indirect Sales Support Specialist @Balsam Brands

Mar 29, 2025 - Balsam Brands is hiring a remote Indirect Sales Support Specialist. 💸 Salary: competitive compensation and benefits package. 📍Location: Philippines.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Energized by the challenge of scaling a business? We’re looking for an Indirect Sales Support Specialist to play a key role in growing our retail partnerships and marketplace presence! In this role, you’ll monitor sales, fine-tune product listings, analyze performance trends, and tackle marketplace challenges—all while collaborating with a team that thrives on innovation and problem-solving. If you love working with data, spotting opportunities, and making an impact, this could be the perfect role for you!

  • Product Setup and Content Optimization:
    • Oversees the setup and maintenance of new products on all platforms based on seasonal New Product Introductions (NPIs) or assortment expansion strategies.
    • Updates product content seasonally for SEO optimizations.
    • Gathers product details and assets, including photos and copy, to ensure comprehensive and optimized listings.
  • Monitoring and Reporting:
    • Order Flow Monitoring:
      • Ensures orders are processed and shipped as planned for all retail partners, Amazon, Walmart, Target, Nordstrom, Nordstrom Rack, Pottery Barn, etc.
      • Collaborates with the operations team to address any delays or issues.
    • Sales Monitoring:
      • Tracks sales performance by Retail Partner and Brand against projections.
      • Investigates and addresses any sales exceptions or discrepancies.
      • Performs partner site audits to ensure product listings are accurate and up-to-date.
    • Product Compliance / Account Monitoring:
      • Monitors account health and submits tickets to resolve issues.
    • Conducts In-Season and Post-Season Analysis:
      • Conducts sales performance reviews during and after sales seasons.
    • Inventory and Pricing Management:
      • Monitors inventory availability and updates retailer allocations based on sales performance.
      • Update pricing across retail partnerships.
  • Accounting Reconciliation:
    • Collects and organizes reconciliation forms from partners into Excel sheets for accounting purposes.
    • Performs other duties that may be assigned from time to time.

Qualifications

  • Bachelor’s Degree in any field.
  • Minimum of two (2) to five (5) years relevant experience in eCommerce, particularly in setting up products on retail/marketplace websites.
  • Must have expertise in content optimization to boost conversion rates.
  • Must have familiarity with eCommerce Key Performance Indicators (Traffic, AOV, Conversion Rate) and the supporting inputs that drive performance.
  • Must have strong analytical and problem-solving abilities.
  • Must have excellent communication and interpersonal skills.
  • Must be proficient in Microsoft Excel and other relevant software tools.
  • Must have familiarity and experience with marketplace tools like Helium 10, Jungle Scout, etc.
  • Must have the ability to quickly learn and train the team on new tools as needed.
  • Must have attention to detail and a proactive approach to task management.

Requirements

  • Must attend occasional in-person meetings.
  • Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 50MBPS.

Benefits

  • Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
  • 13th Month Pay
  • Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
  • Internet Subsidy. With internet allowance, we are set up for success.
  • Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible, quality healthcare benefits.
  • Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
  • Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops, or books!
  • Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counseling, and curated webinars.
  • Company Incentive. An additional cash-based perk for all our Brandits based on the company's performance.
  • Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
  • Shutdown Week. We can spend more time on things that matter with an additional one-week paid time off on top of paid leaves.
  • Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
  • Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

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Before You Apply
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📍 Be aware of the location restriction for this remote position: Philippines
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Sales / Business
Indirect Sales Support Specialist @Balsam Brands
Sales / Business
Salary 💸 competitive compensation and benefits package
Remote Location
Philippines
Job Type full-time
Posted Mar 29, 2025
Apply for this position Unlock 54,219 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: Philippines
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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