[Hiring] Healthcare Sales - Provider Relations & Referrals @SerenityAG
Mar 28, 2025 - SerenityAG is hiring a remote Healthcare Sales - Provider Relations & Referrals. 💸 Salary: unspecified. 📍Location: USA.
Role Description
We are seeking a compassionate, dynamic and experienced Sales & Business Development Individual to focus on Provider Relations and Referrals and help deliver on our vision of redefining what it means to be a patient-centered practice. This role reports to the Director of Provider Relations for Serenity AG.
If you're organized, passionate about healthcare outreach or cutting-edge medical treatment offerings, and eager to make an impact, apply today to help expand mental health care access!
This is a remote sales & business development role. It focuses on OUTBOUND calling to area healthcare providers to drive awareness of our partner clinics, educate them on our specialty services, and foster opportunities for the referral of patients.
- Be prepared to engage in up to 100 or more outbound calls per day
- Success is measured by the engagement of area providers toward building relationships with our medical teams in targeted areas
- Foster relationships to guide patients in need of certain specialty healthcare
- Success is also measured by the growth of patient volume at our partner clinics
- The company provides a database of area providers, with additional online research as needed
- Engage providers through outbound outreach (phone, text, email, virtual appointments, and social media)
- Explain the services offered at the practice to encourage referrals
- Manage outreach lists, CRM data management, tracking provider interactions, and ensuring consistent follow-ups
- Nurture ongoing relationships with providers for long-term engagement and education
- Be a subject matter expert on the healthcare services provided by the practice
- Effectively explain clinic services and differentiate from other healthcare options
- Approach conversations in a compassionate, empathetic, and consultative manner
- Communicate in a highly professional, polished manner including inbound/outbound patient calls, emails, and voicemails
- Exhibit a continuous improvement and process-oriented mindset
- Demonstrate a positive, can-do, caring, and empathic demeanor
- Be adaptable and willing to take on new challenges as the business grows
Qualifications
- Experience in healthcare, medical sales, or clinical settings
- At least 2 years of sales, business development, or customer service experience in a healthcare environment; preferably in the mental health field
- Compassionate, sensitive communicator who enjoys helping patients
- Strong organizational skills and ability to prioritize and multitask
- Exceptionally professional written and verbal communication skills including phone and email etiquette
- Key characteristics: organized, intelligent, dependable, active listener, professional, passionate, detail oriented, team player
- Ability to work Monday through Friday, 8:00am-5:00pm Pacific Time (11:00am–8:00pm Eastern Time)
- Highly proficient use of computer technologies such as Macbooks and/or Chromebooks, Google Workspace, and CRM systems
- Ability to potentially travel for training or meetings one or two times per year
Benefits
- Medical, Dental, and Vision Insurance
- Paid holidays, vacation, and sick time
- Flex Spending Account (FSA)
- 401K Retirement savings plan with 6% match
- Employee Assistance Program
- Short-term and Long-term Disability insurance
- Life Insurance
- Growth & development opportunities
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
