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Customer Insights Manager @1222 Campbell Company of Canada

[Hiring] Customer Insights Manager @1222 Campbell Company of Canada

Apr 03, 2025 - 1222 Campbell Company of Canada is hiring a remote Customer Insights Manager. đź’¸ Salary: competitive base salary + bonus potential. đź“ŤLocation: Canada.

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Role Description

This role is responsible for developing recommendations and supporting insights and analysis to the Sales team and cross functional partners through preparation of value-added analysis, execution of shelving and assortment strategies and analytic mentorship.

  • Leads insights discussions externally with key customers to influence product placement at retail.
  • Develops Value-Added Analysis Probes to understand analytic objectives when preparing Assortment Reviews, category storylines, promotional evaluation etc.
  • Integrates relevant data sources (Nielsen Consumer Information Platform (CIP) & Shopper Track data, 3rd party Customer point of sale (POS) Systems, Industry Trends) to support the analytic objectives.
  • Influences the annual and ongoing business planning process for all key accounts and brands by providing category insights and analysis.
  • Influences account decision makers to achieve Category and Campbell’s growth through Assortment, Merchandising, Promotion and Pricing suggestions.
  • Engages customers on category Thought Leadership.
  • Supports strategic marketing initiatives through analytic support.
  • Develops insights from JDA software and designs planograms based on strategies and customer input.
  • Influences key customer contacts by leading shelving, assortment and planogram proposals and initiatives and providing recommendations.
  • Liaises with third party provider for planogram production.
  • Creates and maintains sales performance scorecards leveraging customer specific POS Systems.
  • Accurately monitors and reports on Campbell's and competitive trends on a timely basis.
  • Leadership role in Coaching Sales team members and cross functional partners through:
    • Category management process
    • Nielsen Answers/Customer POS Systems navigation techniques and application of templates
    • Nielsen/ Customer POS Systems facts and concepts to improve their analytical skills

Qualifications

  • University Degree or Diploma
  • 5 years of experience in customer or consumer insights in Consumer Package Goods
  • Effective winning team focus & ability to translate experience into actionable insights for the sales and marketing teams
  • Advanced understanding of Nielsen Market Track, Homescan and CIP
  • Advanced understanding of customer POS platforms (LDIA, Circana, Dunhumby)
  • Advanced understanding of JDA Space Planning Software or equivalent
  • Advanced communication, storytelling & presentation skills
  • Effective in category & brand dynamics
  • Effective negotiation & influencing skills
  • Effective interpersonal skills & ability to build strong external business partnerships
  • Effective time management & prioritization skills
  • Effective proficiency in MS Office (Excel, PowerPoint, Word)

Benefits

  • Employees enjoy a combination of in-office and remote working arrangements, Wellness days, vacation programs and office closure during the Christmas break.
  • We offer a competitive base salary + bonus potential at every level in the organization.
  • Defined Contribution Pension Plan, and support your long-term savings goals through our group Registered Retirement Savings Plan (RRSP), saving and Tax-free Savings Accounts (TFSA).
  • Competitive Health, Dental and Wellness benefits that start on your first day of employment including virtual health care, flex spending accounts, critical illness insurance, Teledoc coverage, wellness workshops, meditation and stretch breaks, free on-site Fitness Center, and an Employee Family Assistance Plan.
  • Our inclusive culture is embedded in all that we do, and comes to life through our Employee Resource Groups, development programing, and supporting each other.
  • Supported by our commitment to talent development, we offer many learning and development opportunities from initial onboarding, regular Lunch and Learns, a library of self-paced learning, external education allowances, mentorship, high-visibility project opportunities and regular feedback.
  • Work for a company with beloved and iconic legacy brands.

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đź“Ť Be aware of the location restriction for this remote position: Canada
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Back to Remote jobs  >   Sales / Business
Customer Insights Manager @1222 Campbell Company of Canada
Sales / Business
Salary đź’¸ competitive base salary + bonus potential
Remote Location
Canada
Job Type full-time
Posted Apr 03, 2025
Apply for this position Unlock 55,391 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Canada
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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