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Assistant Manager, Direct Sales @General Motors LLC

[Hiring] Assistant Manager, Direct Sales @General Motors LLC

Mar 21, 2025 - General Motors LLC is hiring a remote Assistant Manager, Direct Sales. đź’¸ Salary: $76,100 - $121,600. đź“ŤLocation: USA.

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Role Description

This role is categorized as remote. This means the successful candidate may be based anywhere in the United States and is not expected to report to a GM worksite unless directed by their manager.

The Assistant Manager, Direct Sales is a critical leadership role within GM Energy, reporting directly to the Group Manager, Direct Sales. This role is responsible for overseeing a team of Home Energy Consultants (HECs) and Setters, ensuring they meet performance targets, adhere to sales best practices, and deliver an outstanding customer experience. The Team Lead will focus on performance management, sales effectiveness, customer satisfaction, and operational efficiency, ensuring the success of their assigned team within the broader Direct Sales organization.

Key Responsibilities:

  • Lead, coach, and mentor a team of Home Energy Consultants (HECs) and Setters to achieve sales targets and conversion rates.
  • Monitor individual and team performance metrics, including sales quotas, appointment conversion rates, and revenue targets.
  • Conduct regular one-on-one coaching sessions and team meetings to provide guidance, performance feedback, and professional development opportunities.
  • Ensure team members are executing GM Energy’s sales methodologies and utilizing the sales playbook effectively.
  • Oversee the adoption of sales tools and CRM systems to maintain accurate tracking of customer interactions, appointments, and sales data.
  • Maintain and refine the GM Energy sales playbooks, ensuring best practices, objection handling strategies, and sales scripts are consistently applied.
  • Conduct call monitoring and sales recording reviews, providing actionable feedback to improve customer interactions and close rates.
  • Collaborate with the Group Manager and Sales Enablement team to optimize lead distribution and territory planning.
  • Work with sales operations to improve data-driven decision-making through regular performance analysis.
  • Address customer complaints or escalations, working with internal stakeholders to resolve issues effectively.
  • Ensure accurate tracking of team tasks, appointments, and follow-ups within the CRM and sales enablement platforms.
  • Manage team scheduling, including vacation days, time-off requests, and shift planning, ensuring appropriate coverage for lead handling.
  • Assist in onboarding and training new HECs, ensuring they are equipped with the necessary skills and knowledge to succeed.
  • Act as a liaison between sales representatives and the Group Manager, providing insights and recommendations to improve processes.

Qualifications

  • Bachelor's Degree or equivalent experience.
  • 3+ years of related experience in sales leadership or team lead roles, preferably in direct-to-consumer (DTC) sales.
  • Proven track record in managing and coaching sales teams, with a focus on B2C energy, home services, or EV-related products preferred.
  • Experience with GM Energy products a plus.
  • A deep understanding of energy residential sales and GTM process, preferred.
  • Experience working with GM Energy residential sales process, a plus.
  • Strong understanding of sales metrics, CRM tools (Salesforce preferred), and sales enablement best practices.
  • Experience in call monitoring, performance coaching, and structured sales training methodologies.
  • Ability to analyze data-driven insights to improve individual and team performance.
  • Excellent communication skills, with the ability to motivate, develop, and engage sales professionals.
  • Highly organized and detail-oriented, with a proactive approach to problem-solving.
  • Knowledge of EV charging networks, home energy storage, and energy efficiency products is a plus.
  • Willingness to travel up to 10-15% for training, team meetings, and field coaching.

Benefits

  • Opportunity to lead in a high-growth industry, shaping the future of home energy solutions.
  • Collaborative and innovative team environment, working with cutting-edge technology.
  • Competitive compensation and benefits package, including incentives tied to team performance.
  • Career growth opportunities within GM Energy and the broader General Motors organization.
  • Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents.
  • Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family.
  • Company and matching contributions to 401K savings plan to help you save for retirement.
  • Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values.
  • Tuition assistance and student loan refinancing.
  • Discount on GM vehicles for you, your family and friends.

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Back to Remote jobs  >   Sales / Business
Assistant Manager, Direct Sales @General Motors LLC
Sales / Business
Salary đź’¸ $76,100 - $121,600
Remote Location
USA
Job Type full-time
Posted Mar 21, 2025
Apply for this position Unlock 53,522 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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