[Hiring] Account Manager @Rentcars
Mar 27, 2025 - Rentcars is hiring a remote Account Manager. đź’¸ Salary: unspecified. đź“ŤLocation: Latin America (LATAM), Brazil.
Why work at Rentcars?
We are the largest car rental platform in Latin America and one of the world's biggest players in the sector. Since 2009, we have been connecting our customers to the best car rental options.
Today, we operate in more than 160 countries! We are partners with the best and largest rental companies, in more than 5,000 cities and 20,000 pick-up points around the world.
With headquarters in Curitiba (PR) and Amsterdam (in the Netherlands), we are global and focused on excellence and innovation! We are also Great Place to Work®, and certified by B-Corp, which reinforces our commitment to sustainability, diversity and caring for our Renties - as we call our employees.
Looking for an opportunity to develop yourself and have an incredible professional journey, with benefits that suit your lifestyle? Check out our opportunities and follow the selection process.
As Account Manager, you will have full responsibility for driving our business and improving and growing our revenue by fostering relationships with existing suppliers, prospecting new suppliers, and generating new product offerings. You are an enthusiast about the car rental market, allying your interest with the ability to extract crucial market information and insights to enhance our business. A data-driven profile is essential to connect with the competitive environment and our business goals. Key initiatives include:
Revenue:
- Manage sales performance of rental companies portfolio, identifying opportunities to increase revenue.
- Negotiate key account agreements that position Rentcars into the global market.
- Negotiate the commission conditions to increase final revenue.
- Negotiate specific rates for each strategic source market, based on product competitiveness and ideal commissioning.
- Monitor car rental market share and penetration, identifying opportunities that better suit our customers' needs.
- Monitor Web service system performance and share information that would help car rental companies minimize errors and reduce response time.
- Monitor search “no results” deriving from lack of product availability and seek solutions to reduce no results rates.
- Manage performance of optional services and negotiate better conditions that would improve the conversion rate, as well as increase revenue.
- Analyze the car rental market and identify new business opportunities.
- Represent Rentcars to rental companies, at tourism trade fairs, and important events.
- Develop strategies to increase business with the Marketing and Product teams and implement commercial best practices.
Coverage:
- Outline and map new partnerships according to Rentcars' expansion.
- Ensure that the IT integrations with new partners are performed and achieved within the established deadlines and quality standards, being aware of opportunities for improvement and time-saving.
- Negotiate Rentcars' expansion into different countries where there are car rental companies operating and negotiate new payment methods.
- Ensure continuous updating of stores and vehicle groups of car rental companies in our different platforms.
- Improve change alerts to have our records always up to date.
- Assure registration of special offers provided by the car rental companies in the shortest possible time.
- Pricing and Competitiveness:
- Monitor price among our competitors in their different sales channels, including car rental companies themselves and develop actions that guarantee 100% price equality.
- Monitor car availability and guarantee the same availability in our channels.
- Actively participate in the price/markup definition for markets in which we operate with NET rate, focusing on improving our revenue and conversion.
- Define relevant criteria to be applied in artificial intelligence algorithms.
- Develop, together with the financial, marketing, and product teams, actions that improve our services and make our offerings always attractive and competitive.
Scorecard and Reports:
- Track scorecard of each car rental company portfolio, sharing information and actively working to improve the overall performance including rate parity, availability, WS performance, NPS, complaints and their SLA resolution, financial status, and commission payments.
- Ensure that all relevant information, including performance reports, is shared with partners to assist them in their market position and strategies jointly with Rentcars' partnerships.
What we expect from you (experience, soft and hard skills):
- Experience in a services company, preferably in the car rental market.
- Advanced negotiation skills in challenging situations, consistently seeking innovative and advantageous solutions for all parties involved.
- Apply emotional intelligence in all interactions, especially in sensitive negotiations, to maintain a collaborative and constructive environment.
- Collaborate effectively with multifunctional teams, ensuring synergy and cooperation to achieve common objectives.
- Outstanding communication (written and verbal) and interpersonal abilities.
- Fluent English.
- Our ideal candidate thrives in a fast-paced environment and has the self-confidence to purposely drive toward results while constantly problem-solving and engaging the commitment of your co-workers.
What can make a difference:
- Experience with tools such as Tableau and Jira.
We know you need your freedom to make your own choices, which is why our benefits program is flexible! We call it “Beneflex”, and it works like this: you have some basic benefits, at no cost, and points to distribute among the options that suit you best!
Basic benefits:
- (no cost) Unimed health plan with no monthly fees for holder and dependents, only coparticipation (regional);
- (no cost) Life insurance;
- (no cost) Meal voucher or food voucher (R$33.21/22.54 per day worked), without discounts, with the possibility of upgrade;
- Option for transport vouchers, with a 3% discount.
Expand your possibilities with:
- “Meu Pet Club”, pet health plan;
- Dental plan (Metlife), which can include dependents;
- Gympass to exercise and move your body;
- VIK, a gamified app to encourage physical activity;
- InvestPass to help with yout financial organization;
- Culture vouchers to boost your leisure time!
Other benefits, for all Renties:
- RentieScholarship, financial aid for studies (undergraduate, postgraduate, languages or certifications);
- Learning Rocks, a platform focused on soft skills;
- Udemy, a teaching platform for hard skills;
- Annual bonus linked to goals, management by objectives (MBO);
- Birthday day off;
- No dress code;
- Maternity kit for pregnant women, extended maternity leave (6 months) and a R$800 aid in the month that the baby is born;
- Keiken, health and wellness app, with psychological assistance;
- RentieHunter, an internal referral program.
For those at the Curitiba's headquarters:
- Fresh fruit every day;
- Tea and coffee machines available;
- Relaxation areas (ping-pong, video games, etc.);
- Happy hours and other celebrations.
How do you feel about it?! Sign up to our talent pool now and keep up with the latest news by e-mail - our main communication tool. Pay attention to the messages, you'll receive regular updates.
RENTCARS WITHOUT BARRIERS
We value diversity and offer equal opportunities to everyone who applies for our opportunities, regardless of race, gender, sexual orientation, appearance, nationality, religion, age, physical or mental disabilities, marital status or political ideology.
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| đź“Ť | Be aware of the location restriction for this remote position: Latin America (LATAM), Brazil |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
unspecified
|
Remote
Location
Latin America (LATAM), Brazil
|
|
Job Type
full-time
|
Posted
Mar 27, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: Latin America (LATAM), Brazil |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
