[Hiring] District Manager, OnStar & Loyalty @General Motors LLC
Mar 23, 2025 - General Motors LLC is hiring a remote District Manager, OnStar & Loyalty. 💸 Salary: unspecified. 📍Location: USA.
Role Description
This position does not require the employee to be on-site full-time to perform most effectively. The employee’s role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a recurring frequency. The selected candidate will assume territorial responsibility and be located within 50 miles of Harrisburg, PA.
The District Manager, OnStar & Loyalty, engages dealers through regular contacts and business reviews. As an OnStar District Manager, you will:
- Build relationships with dealer partners, focusing on promoting, supporting, and coaching dealer owners, managers, sales consultants, and service advisors.
- Highlight the benefits and profitability of GM software and subscriptions.
- Develop in-dealership training to onboard customers across various channels, driving adoption and sales of products like GM Rewards, My GM Rewards Credit Card, OnStar safety services, customer prepaid plans, and over-the-air upgrades.
This position is a field role that requires an employee to cover in-person visits daily to dealerships in their District.
Essential Duties and Responsibilities
- Clearly communicate the benefit of OnStar as GM’s tech ingredient brand.
- Establish effective relationships with dealers within your assigned District.
- Act as a main liaison between OnStar, GM’s vehicle brands, and your assigned dealerships.
- Build familiarity and engagement with current and future product offerings.
- Serve as subject matter expert on the My GM Rewards Loyalty program.
- Initiate and conduct live training or remote calls with dealer leadership and personnel.
- Build strong, productive relationships within GM’s field team ecosystem.
- Conduct monthly sales performance analysis, leveraging data & analytics.
- Support planning and countermeasures designed to meet performance targets.
- Assist in product launches to ensure streamlined marketing and advertising.
- Ensure dealers are providing customers with the technological capabilities.
- Monitor Dealer, District, Zone, and Regional metrics.
- Resolve all dealer-customer satisfaction issues through appropriate channels.
- Be prepared to learn and adapt as our product, services, and role evolves.
Qualifications
- 2+ years in sales and customer service.
- Experience working with automotive dealerships and/or OEMs beneficial.
- Understanding the audience and presenting information effectively.
- Willingness to work the hours required to be effective in assigned time zone.
- Computer skills with Microsoft Office proficiency.
- Comfortable with technology and subscription services.
- Ability to effectively and efficiently use your time.
- Excellent oral and written communication skills.
- Ability to travel 60 to 70 percent of the time, including overnights when applicable.
Education
- Bachelor’s degree or 2+ years of experience in the automotive industry in lieu of a degree.
Soft Skills
- Agile learner, continuous improvement mindset.
- Driven and self-motivated.
- Prioritizing skills, multitasker.
- Adaptable, embraces change.
- Problem-solving skills.
- Detail-oriented and organized.
- Verbal and written communication.
Benefits
- Home based employment with daily travel to automotive dealerships/Service Centers in assigned District.
- Bonus incentive program.
- Overnight work-related travel, up to 50% based on needs of the business.
- Company issued GM vehicle for work/personal use.
- Expense and Frequent Flyer reimbursement program.
- Laptop and cell phone will be provided.
- Company paid hotspot service to allow for internet while on the road or at home.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 23, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
