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Account Manager @Paired

[Hiring] Account Manager @Paired

Mar 29, 2025 - Paired is hiring a remote Account Manager. đź’¸ Salary: unspecified. đź“ŤLocation: UK, Indonesia.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As Account Manager, you’ll be the central link between the clients and internal teams — ensuring that communication flows seamlessly, projects stay on track, and client satisfaction stays sky-high. You'll work closely with the department heads, content creators, and clients to bring strategic ideas to life, while helping to maintain the high standards. You’ll also play a key part in growing the team and refining the internal systems as the company scales.

  • Act as the primary point of contact for clients and third-party collaborators
  • Lead weekly client calls to align on goals, deliverables, and KPIs
  • Organise and schedule content production days with internal teams
  • Respond to client feedback with empathy and resolve issues within 24 hours
  • Send tailored monthly performance reports to clients
  • Coordinate with department heads to keep deliverables moving smoothly
  • Co-create content strategies and plans aligned to client goals
  • Maintain and improve the task management and CRM systems (we currently use Notion)
  • Assign and delegate tasks clearly and efficiently
  • Ensure outgoing work meets BBM’s high-quality standards
  • Track key metrics like client KPIs, unit economics, and performance indicators
  • Co-lead weekly internal ops meetings to maintain alignment and momentum
  • Support the recruitment and onboarding of new team members
  • Conduct monthly performance check-ins with internal ops staff
  • Provide structured briefs and feedback to empower teammates
  • Build and refine SOPs to keep the processes scalable and smooth

Qualifications

  • 2–3 years of experience in account, operations, or project management roles
  • Excellent written and verbal communication skills (English fluency essential)
  • Strong time management, prioritisation, and task delegation skills
  • A solid understanding of digital marketing strategy and client-facing delivery
  • Calm under pressure, with a proactive and adaptable mindset

Requirements

  • Experience at a marketing, creative or content agency (Nice-to-Have)
  • Exposure to the fintech or finance sector (Nice-to-Have)
  • Hands-on experience with Notion or similar project management tools (Nice-to-Have)
  • Recruitment or onboarding experience for creative teams (Nice-to-Have)

Benefits

  • Flexible working (remote with the team in the UK)
  • A vibrant, diverse, and collaborative creative culture
  • Work with ambitious brands in fintech and content creation
  • Creative freedom and space to make your mark
  • A culture that values empathy, feedback, and personal growth

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Before You Apply
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đź“Ť Be aware of the location restriction for this remote position: UK, Indonesia
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Sales / Business
Account Manager @Paired
Sales / Business
Salary đź’¸ unspecified
Remote Location
UK, Indonesia
Job Type full-time
Posted Mar 29, 2025
Apply for this position Unlock 54,669 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: UK, Indonesia
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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