[Hiring] Research Coordinator @Riverside Insights

Role Description

Riverside Insights builds research-backed assessments that help educators and clinicians understand each learner's unique strengths and needs. As our Research team expands its studies with customers across product lines, we need a Research Coordinator to be the operational engine behind that work:

• Recruiting participants
• Keeping studies compliant
• Ensuring the evidence base behind our assessments keeps growing

This is a hands-on, detail-driven role for someone who wants real ownership early in their research career. You will be the primary point of contact for study participants, manage IRB submissions and consent documentation, and contribute to research summaries that turn study data into validity evidence for our Product teams.

You will work closely with the Research team and cross-functional partners in Customer Success and Marketing, balancing operational rigor with the curiosity to help translate findings into usable resources.

Qualifications

• Bachelor's degree in psychology, education, or a related field
• Experience coordinating research projects or studies, including participant recruitment and communication
• Working knowledge of IRB processes and human subjects research ethics, or the ability to learn them quickly
• Strong organizational skills, with the ability to track multiple concurrent studies and deliverables
• Clear written and verbal communication skills for working with participants, customers, and cross-functional teams

Requirements

• Familiarity with data collection and basic analysis tools
• Interest in psychometrics, assessment development, or K-12 and clinical research
• A detail-oriented, proactive approach to compliance and administrative tracking
• Ability to manage competing priorities and multiple workstreams

Benefits

• Medical, Dental, and Vision plans
• Company paid basic life and AD and D insurance
• Company paid long-term disability
• Paid Parental Leave
• Supplemental life insurance options
• Company paid Employee Assistance Program (EAP)
• Retirement plan with discretionary company matching
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Premium subscription to Calm for employee and dependents
• 33 days of company paid time off (PTO, Holidays, Summer Fridays, Wellness Days)
• Weekly Focus Wednesdays
• Flexible work arrangements
• Tuition Reimbursement Program
• Company orientation and 30, 60, 90 Day Onboarding

Company Description

At Riverside Insights, achieving real results for students and educators is more than talk; it is what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand.