[Hiring] Transaction Monitoring Team Leader @Allica Bank

Mar 22, 2025 - Allica Bank is hiring a remote Transaction Monitoring Team Leader. 💸 Salary: unspecified. 📍Location: UK.

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Role Description

This is an exciting opportunity to join a fast paced and fast-growing area of the bank. We are looking for a motivated Team Leader, with a real passion for developing colleagues and delivering the right outcomes for customers. The ideal candidate will have a good working knowledge of the regulatory requirements for both Fraud and Transaction Monitoring reporting and standards.

Recruitment and induction of any new team members.
Team management; quality and productivity for BAU activity, Performance Management including training and development.
Relationship management with 3rd parties and Allica contacts.
Ensuring that any team trackers (Run the Bank, Case Management and Alerts) etc. are all kept up to date and correctly completed.
Workflow management – prioritising workflow, ensuring team adherence to SLAs, escalating if concerns or issues.
First point of contact for team queries, triaging before any escalation to Manager.
Support for QA on a BAU basis – sharing best practice, highlighting areas requiring additional support / training.

Qualifications

Standard of customer experience in a fast-paced environment.
Experienced people manager; evidence of drive for a high performing team.
Excellent analytical and problem-solving skills.
A robust knowledge and working understanding of Fraud and Transaction Monitoring including investigation and prevention methodologies.
A good level of financial and commercial awareness.
A good understanding of Fraud and Financial Crime regulatory requirements, including reporting and standards.
Excellent oral and written communication skills, along with strong relationship management skills as the role works closely with a number of internal and external stakeholders.

Requirements

Maintain good working relationships with areas of the business to ensure smooth and timely exchange of correspondence and communication.
Able to build and maintain relationships with core internal and external stakeholders.
Maintain true and accurate records for each case including clear audit trail.
Ensure compliance with Bank’s policies, procedures and guidelines together with all appropriate regulatory and statutory requirements, implementing actions to protect the Bank’s business at all times.
Adhere to the Bank’s brand and culture values, ensuring that all accountabilities are undertaken in accordance with the Banks policies and procedures, and good client outcomes form the basis of decisions made.
Communicate relevant information to team members, senior management and other interested parties ensuring essential features of the situation are understood, enabling informed decisions to be taken where appropriate.
Communicate with Business Relationships Managers to gather any necessary documentation.
Maintain clear and accurate internal records for MI and monitoring.
Assist Operations team and other departments as and when directed.

Benefits

Full onboarding support and continued development opportunities.
Options for flexible working.
Regular social activities.
Pension contributions.
Discretionary bonus scheme.
Private health cover.
Life assurance.
Family friendly policies including enhanced Maternity & Paternity leave.

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📍	Be aware of the location restriction for this remote position: UK
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Transaction Monitoring Team Leader @Allica Bank

Project Management

Salary 💸 unspecified	Remote Location UK
Job Type full-time	Posted Mar 22, 2025

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📍	Be aware of the location restriction for this remote position: UK
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Transaction Monitoring Team Leader @Allica Bank

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