[Hiring] Technical Program Manager II @TrueML

Role Description

TrueML Products is seeking a proactive Technical Program Manager II with a passion for leading Product and Technology initiatives from concept to launch. This position will report into the Sr. Director of Program & Operations as part of the Program Delivery team, and will collaborate closely with various teams across Product & Technology to deliver company strategic goals.

The ideal candidate is an excellent facilitator, with a process improvement mindset, and a positive attitude. We are looking for someone with a strong technical program management background, specifically with a demonstrated ability to coordinate with cross-functional agile teams and deliver complex initiatives.

What You'll Do

• Act as the bridge between various teams in multiple time zones, working closely with people from Product, Engineering, Information Security, and Legal.
• Drive the end-to-end delivery of new initiatives and programs.
• Ensure all work is represented in Jira, in alignment with Product & Technology standards.
• Track and communicate initiative progress against milestones to stakeholders and leadership.
• Collaborate with cross-functional teams to supervise dependencies, plan releases, and resolve blocked issues.
• Proactively identify and mitigate program risks, remove blockers, advance progress, and escalate to leadership where appropriate.
• Manage a variety of complex, cross-functional programs and lead planning and execution of high-impact programs for assigned teams.
• Create and maintain the roadmap for assigned teams, collaborating heavily with the respective Engineering and Product leaders.
• Manage team capacity and conduct impact analysis for requests to shift priority, presenting options against roadmap commitments.
• Lead Agile/Scrum teams as a coach or scrum master, including Agile ceremonies (stand-ups, sprint planning, retro, etc).
• Build, lead, and supervise progress on release plans across multiple initiatives.
• Champion operational change and process, exhibiting leadership through composure and positive attitude.
• Promote and evolve the company’s processes to enable closer synchronization between Product & Technology and the business.

Qualifications

• Program Management Experience: 2-5 years experience in program management in software development delivery teams.
• Knowledge of Process: Understanding of software development processes and knowledge of the Agile SDLC process.
• Knowledge of Product/Technology: Broad domain knowledge of product and technology with a solid understanding of system integration across product ecosystem.
• Cross-team coordination and collaboration: Ability to collaborate and coordinate with multiple team members to clearly define outcomes, create plans, qualify success, and mitigate risks.
• Communication: Succinct, clear verbal and written communication with the ability to effectively communicate technical information to non-technical audiences.
• Leadership: Ability to lead multiple large cross-functional programs and releases.
• Hold a Bachelor's Degree (or have relevant, recent, and commensurate professional experience).

Requirements

• Strong Jira administration and tooling experience is a bonus.
• Experience working across multiple time zones is preferred.

Benefits

• Unlimited PTO.
• Medical benefit contributions in congruence with local laws and type of employment agreement.

Company Description

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team.