[Hiring] Senior Firmware Technical Program Manager @Cynet Systems

Role Description

Our client is seeking an experienced Technical Program Manager (TPM) with strong expertise in hardware development, firmware integration, NPI execution, cloud telemetry/diagnostics, FMEA coordination, and end-to-end hardware lifecycle management. This role requires a technically strong program leader who can drive cross-functional execution across engineering, manufacturing, and cloud service teams to deliver high-quality hardware programs at scale.

• Lead and execute cross-functional programs spanning hardware, firmware, operations, suppliers, and cloud service teams.
• Own program schedules, deliverables, dependencies, risks, and executive reporting.
• Coordinate hardware engineering activities across electrical, mechanical, firmware, and validation teams.
• Drive firmware readiness (BIOS, BMC, diagnostics) and align them with hardware development milestones.
• Lead NPI phases (EVT/DVT/PVT), factory readiness, and build execution, ensuring smooth transition to mass production.
• Facilitate FMEA activities, track mitigation actions, and integrate outcomes into design and validation workflows.
• Partner with cloud telemetry and diagnostics teams to enable monitoring, predictive maintenance, and field data analysis.
• Manage hardware lifecycle activities including sustaining, ECO processes, component changes, and field issue resolution.
• Support root-cause investigations, ensure closure of technical issues, and improve reliability and serviceability.
• Drive effective communication and alignment across engineering, operations, suppliers, and leadership.

Qualifications

• 8+ years of experience as a Technical Program Manager.
• 3+ years of experience in Firmware.
• 4+ years of experience in Firmware security.
• 7-12+ years of experience managing complex hardware, firmware, or cloud system programs.
• Strong understanding of server/PC architecture, hardware bring-up, BIOS/BMC flows, and diagnostics.
• Hands-on experience with NPI processes including EVT, DVT, PVT builds, and manufacturing readiness.
• Proven expertise in FMEA, quality engineering coordination, and risk management workflows.
• Experience with cloud telemetry, remote diagnostics, and field data trend analysis.
• Excellent program management, cross-functional leadership, and communication skills.
• Ability to drive technical triage, root-cause analysis, and data-driven decision-making.

Desired Skills

• Experience working with cloud infrastructure hardware (Azure, AWS, GCP) or data center platforms.
• Knowledge of reliability engineering, sustaining operations, and hardware quality processes.
• Familiarity with JIRA, Agile methodologies, PLM systems, and manufacturing execution tools.
• PMP, Scrum, or formal program management certification is preferred.

Qualification

• Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related technical field, or equivalent industry experience.