[Hiring] Technical Program Manager @Cohere

Role Description

We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on public sector and defence accounts in Europe, particularly in Germany. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.

You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Ministries, Agencies, and defence organisations across Europe. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.

In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government and defence engagements.

Qualifications

• 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
• Excellent executive communication and stakeholder management.
• Experience working with government, defence, or heavily regulated customers.
• Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
• Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.

Requirements

• Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped).
• Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator.
• Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
• Deep understanding of how government and defence organisations procure, evaluate, and deploy technology.
• Familiarity with European government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications.
• Understanding of defence and national security considerations in AI deployment.
• Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset.
• Eligible to obtain a German security clearance.

Benefits

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, Pension Scheme.
• 100% Parental Leave top-up for up to 6 months, for either parent.
• Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
• Education & learning stipend for conferences, courses, and coaching.
• 6 weeks of paid vacation (30 working days!).
• Budget for traveling to other offices if you are remote, plus an annual company offsite.