[Hiring] Site Deployment Lead @Edera

Role Description

The Site Deployment Lead supports client delivery by coordinating on-site activation, deployment readiness, shift operations, issue tracking, and stabilization activities across a designated campus or deployment region. The role oversees daily deployment operations, ensures effective cross-team coordination, and provides leadership with accurate and timely readiness insights. The Site Deployment Lead ensures that workflows, staff, support resources, and deployment logistics are fully aligned for a successful go-live and stabilization period.

Qualifications

• 10+ years of experience managing technology deployments, healthcare implementations, operational readiness, cutover planning, stabilization, site activation, or transition activities.
• Experience supporting large-scale deployments, go-lives, and operational readiness efforts, preferably in healthcare, government, or large enterprise environments.
• Experience coordinating complex logistics, cross-team communication, issue management, and documenting readiness, deployment issues, and stabilization assessments.
• Strong understanding of deployment operations, go-live support processes, and readiness workflows.
• Proven ability to lead cross-functional coordination among technical, clinical, operational, and training teams.
• Excellent documentation and communication skills for maintaining deployment logs, readiness reports, and handoff materials.
• Strong situational awareness, critical thinking, and problem-solving abilities, with the ability to manage multiple teams, shifts, and concurrent issue streams.
• Proficiency with Microsoft Office 365 (Teams, Excel, Word, SharePoint).

Requirements

• Bachelor’s degree in healthcare, project management, information systems, or related field required; additional experience may substitute for degree.
• Certifications in project management, operations, or healthcare IT are beneficial but not required.

Benefits

• Type of Employment: 1099 with other employment opportunities based on individual performance and business need.
• Work Location/Travel: Applicants must be unencumbered by travel restrictions. Heavy travel during periods of system implementations.
• Salary Range: $63.29 - $77.12, with multiple factors considered in determining final pay.

Responsibilities

• Oversees completion and validation of the Campus Readiness Checklist to confirm operational, technical, and support readiness for deployment.
• Develops and maintains the site-specific Coverage Plan to ensure appropriate staffing, supervision, and escalation support across all shifts.
• Manages the Shift Handoff Protocol to maintain continuity of operations, issue tracking, and situational awareness between teams.
• Maintains the Campus Issue Log, documenting emerging issues, risks, and resolution progress.
• Provides Daily Deployment Status updates summarizing readiness, issues, progress, and staffing coverage for leadership.
• Assesses stabilization readiness and provides Stabilization Exit Input for transition into sustainment.
• Compiles the Campus Handoff Package to support transition of operational ownership to sustainment teams.
• Coordinates with trainers, super-users, logistics teams, SMEs, technical staff, and site leadership to ensure aligned deployment execution.
• Participates in deployment huddles and leadership meetings, providing updates and decision-support insights.
• Monitors support performance, escalations, and user readiness, identifying risks early and recommending mitigation strategies.
• Supports simulation activities, mock activation events, and readiness walkthroughs.
• Ensures adherence to deployment standards, safety requirements, and client-defined protocols.