[Hiring] Senior Deployment Specialist @Deligo

Role Description

Bring Deligo’s self-checkout technology to life at customer sites across the US. As our founding Deployment Specialist in the United States, you’ll be Deligo’s first on-the-ground presence in the market:

• Own deployments from installation to go-live.
• Train customer teams and support them through their first weeks of operation.
• Based remotely in the central US, with extensive travel.
• Work closely with our Budapest HQ and have a direct say in how we operate locally.
• Adapt our deployment and Hypercare processes to the US market.
• Set the standard for how US customers are supported.
• Help decide what local resources we need as our US presence grows.

How you’ll make a difference

• Deliver US deployments from preparation to go-live, coordinating site readiness, schedules, hardware logistics, and travel across several customer projects at once.
• Install and configure Deligo’s self-checkout hardware and software on site, verify connectivity and integrations, and resolve technical issues to ensure a successful launch.
• Train site teams on daily operation and basic troubleshooting, then own Hypercare for each new site through its first weeks after go-live and hand it over smoothly to Business as Usual.
• Act as the local point of contact for live US sites, coordinating with HQ teams and handling urgent requests outside HQ support hours.
• Work closely with Deployment, Customer Success, Hardware, Product, and Customer Support colleagues in Budapest, turning field experience into better products and processes.
• Build the US deployment playbook: adapt our checklists, Hypercare processes, and documentation to the US market, and help identify where additional local resources or field-service partners will be needed as we scale.

Qualifications

• Hands-on experience installing, configuring, and troubleshooting hardware, peripherals, and basic networks, including Wi-Fi, LAN, and IP settings.
• Experience taking systems live at customer sites.
• Confidence in representing a company at customer sites and building trust with new clients.
• Ability to coordinate parallel deployments, logistics, and travel while keeping clear records and flagging risks early.
• Fluent communication in English, with the ability to explain technical topics clearly.
• Ability to make sound decisions in the field when HQ is offline and follow issues through to closure.
• Quick learner of new technology and effective in changing conditions.
• Enjoy building something new and comfortable working without an established local playbook.
• Relevant bachelor’s degree in Business, IT, Engineering, or Logistics.
• Valid US work authorization.
• Based in the central US, within easy reach of a major airport hub.
• Valid US driver’s license.
• Available for approximately 70–80% travel across the US, including overnight stays, plus two weeks of onboarding in Budapest.
• Ability to carry out physical installation work, including lifting and handling equipment.

Bonus

• Experience with POS systems, kiosks, or self-checkout technology.
• Experience in retail, hospitality, or food-service environments.
• Familiarity with Jira or similar tools.
• Spanish language skills.

Benefits

• Make a visible impact by joining Deligo at an early stage of our US expansion.
• Influence future technology, deployment approaches, and support processes.
• Collaborate with a creative, transparent international team that values initiative and practical ideas.
• Work hands-on with self-checkout technology across varied customer environments, starting with two weeks of onboarding at our Budapest HQ.
• Receive competitive compensation based on your experience and contribution.

Details

• Start: As soon as you are ready.
• Location: Home- and field-based in the central US, within easy reach of a major airport hub.
• Travel: Approximately 70–80% across the US, including overnight stays.
• Onboarding: Two weeks at our Budapest HQ, followed by remote onboarding.
• Contract: Permanent, full-time employment through Remote.com.
• Compensation: Competitive package based on experience.

If you’re ready to help build a truly seamless and magical checkout experience, we encourage you to connect and explore future opportunities with Deligo. We’re looking forward to receiving your application!