[Hiring] Senior Scrum Master - Agile Delivery Lead @Horwich Farrelly Careers

Role Description

We are looking for an experienced and delivery-focused Senior Scrum Master / Agile Delivery Manager to lead a multidisciplinary Agile team delivering change across the Clio Operate platform. This is not a traditional Scrum Master role focused solely on facilitating Agile ceremonies. We need someone who will take real accountability for delivery, creating an environment where the team can perform effectively while ensuring commitments, risks, dependencies and blockers are actively managed.

• Take accountability for the team's delivery against agreed Sprint, PI and wider programme commitments.
• Maintain a clear understanding of delivery progress, priorities, dependencies, risks and blockers.
• Identify when delivery is falling behind and proactively establish the underlying cause.
• Constructively challenge the team where progress, ownership or pace is below expectations.
• Drive blockers and impediments through to resolution rather than simply recording or reporting them.
• Escalate issues quickly and appropriately where resolution sits outside the team's control.
• Work closely with Product Owners, engineering, testing, business SMEs and other delivery teams to resolve cross-team dependencies.
• Maintain a strong focus on outcomes and completed work, not simply activity or ceremony.

Qualifications

• Significant experience as a Scrum Master and/or Delivery Manager within technology environments.
• Strong practical knowledge of Scrum, Agile and preferably SAFe.
• Experience leading multidisciplinary teams including developers, testers, analysts, platform specialists and Product Owners.
• An understanding of software delivery and the SDLC.
• Experience managing delivery risks, dependencies, blockers and competing priorities.
• Strong delivery reporting and analytical capability.
• Experience using Jira or comparable Agile delivery tooling.
• The ability to interpret delivery metrics and turn data into meaningful management insight.
• Experience producing reporting for senior leadership and governance boards.
• Strong stakeholder management and communication skills.
• Experience working with Clio Operate or comparable enterprise case-management/workflow platforms would be highly advantageous.

Requirements

• Lead and continuously improve the team's Agile delivery practices.
• Facilitate effective Sprint Planning, Daily Scrums, Refinement, Sprint Reviews and Retrospectives.
• Ensure Sprint Goals are meaningful, understood and actively managed throughout the Sprint.
• Lead effective PI Planning and delivery against committed PI Objectives.
• Drive high standards around Definition of Ready, Definition of Done, estimation, capacity planning and backlog readiness.
• Use retrospectives and delivery data to identify improvements and ensure agreed actions translate into measurable change.
• Promote accountability and ownership within the team rather than becoming the team's task manager.
• Maintain a clear delivery plan and understand whether upcoming milestones and commitments remain achievable.
• Proactively manage risks, issues, assumptions, dependencies and delivery constraints.
• Coordinate dependencies across teams and workstreams.
• Ensure emerging delivery risks are identified early rather than becoming last-minute surprises.
• Work with the Product Owner to ensure the team has sufficient prioritised, refined and delivery-ready work.
• Balance Agile principles with the practical realities of delivery within a complex enterprise programme.
• Own accurate and transparent reporting of team delivery performance.
• Use delivery metrics to understand performance and support evidence-based conclusions.
• Translate detailed delivery information into clear executive messages covering progress, confidence, risks, impact and required decisions.
• Ensure reporting provides an honest view of delivery health rather than simply reporting that activity is taking place.

Benefits

• 25 days’ annual leave (rising to 30 with service) + Holiday Buy Scheme
• Life Insurance & Income Protection
• Private Medical Insurance & Healthcare Cash Plan
• Employee Assistance Programme & Digital GP services
• Pension Scheme
• Electric Car Scheme
• Enhanced Maternity, Paternity & Adoption Leave
• Hybrid & Flexible Working Options
• Discounted Gym Membership & Employee Discount Hub
• Flu & Eyecare Vouchers – and more!