[Hiring] Director, Project Delivery @Avalere Health

Role Description

Avalere Health is seeking a Director, Project Delivery. We are looking for a candidate with a strong knowledge of agency workflow and financial management, who demonstrates strong verbal and written communication skills, and who can lead and manage a portfolio of business, team in Project Management and operational excellence.

• Drive a positive and collaborative working environment.
• Lead and drive working relationships across agency departments, with clients, and with external partners.
• Work independently while identifying, analyzing, and resolving problems related to agency workflow, client delivery, resourcing, and budget management.
• Possess strong management and leadership skills and be highly organized with strong attention to detail.

Qualifications

• Bachelor’s degree required.
• Detailed knowledge of pharmaceutical brand marketing including broadcast, print, digital and Medical/Legal/regulatory review.
• 10+ years’ experience in project management within a healthcare agency environment.
• Expert skill level with MS Office experience, including Word, Excel, PowerPoint, and Outlook strongly preferred.
• Expert skill level with MS Project or other project plan software (Smartsheet) strongly preferred.
• Expert skill level with production tools and proprietary software (Egnyte, JIRA, Asana, Content Management Systems, online routing, etc.) strongly preferred.
• Excellent knowledge of the web and related technologies including (user experience, web development, web services, integration, application management and hosting) strongly preferred.
• Strong experience with both traditional/non-digital and digital campaigns (including site, digital experiences, email) strongly preferred.
• Excellent experience with project methodologies, including agile, hybrid, and waterfall.
• Expert project management skills and experience including schedule development, management, monitoring and oversight.

Requirements

• Expertly lead and perform all aspects of project delivery from project scoping and definition to successful execution, and lessons learned.
• Responsible for a portfolio of accounts and associated programs acting as a delivery lead and an overall Project Management department leader.
• Effective roadmap planning, problem solving and delivering to drive operational excellence and ensuring adherence to best practices.
• Drive the cross-functional delivery team and liaise with managers in all departments to achieve business objectives and client satisfaction.
• Enhance/create processes and procedures based on business objectives and opportunities to improve, streamline and/or automate agency workflows.
• Enforce project standards and business management systems.
• Lead/mentor APMs, PMs, SPMs; will have direct reports.
• Foster client relationships and represent agency operations and project management in client meetings and planning discussions as appropriate; may require travel to client locations.
• Actively lead and contribute to launch planning roadmaps and day of approval plans to ensure operational excellence throughout client PDUFA timeframes.
• Create and disseminate project burn reports and escalate/mitigate areas of risk as needed, working collaboratively with Account Management team to proactively address.
• Own the estimation process and budget reconciliation process for your book of accounts, working closely with VP, Director on agency staff requirements.
• Assist VP, Director in training the PM group in estimating techniques, meeting the standard of accuracy and timeliness.
• Collaborate with the Account team on SOW development; prepare estimates, discuss requirements, and make cost recommendations.
• Consult with teams when financial issues arise and address changes in scope.
• Review weekly, monthly and quarterly assignments to proactively forecast potential staffing limits.
• Maintain in-depth knowledge on costs and person hours required to take a project from initiation through completion.
• Prepare special analysis, and monthly financial reports as needed.

Benefits

• 401K plan with an employer match contribution up to 4% (immediately vested).
• Life insurance, disability coverage, and medical, dental, and vision plans.
• Flexible working arrangements, including hybrid and remote work.
• Option to work from anywhere across the globe two weeks each year.
• 20 vacation days plus one personal well-being day.
• Recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.
• Access free counselling through our employee assistance program and personalized health support.
• Enhanced maternity, paternity, family leave, and fertility policies.
• Continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.