[Hiring] Project Coordinator Senior @Alia Services

Role Description

As a Project Coordinator Senior , you will own assigned orders from sales handoff to final closeout, ensuring execution accuracy, proactive risk identification, and seamless stakeholder communication.

• Manage order details (item, pricing, shipping, ship-to details).
• Coordinate purchase orders (POs) and design proofs with suppliers.
• Track deliveries and resolve shipping exceptions.
• Serve as a core operational anchor and mentor for lower-level Project Coordinators.

Qualifications

• 4–5+ years of experience in order management, project coordination, B2B customer service, logistics, or fulfillment roles.
• Proven hands-on experience managing the full order lifecycle within NetSuite or similar enterprise ERP platforms.
• Strong experience in supplier coordination, Purchase Order (PO) management, and artwork/proof management processes.
• Demonstrated ability to identify pre-production discrepancies and proactively manage event-dated or high-risk orders.
• Exceptional written and verbal English communication skills (C1/C2).
• Proven ability to multi-task, manage tight deadlines, and solve cross-departmental friction (Sales, Billing, Logistics).
• Experience mentoring junior coordinators, leading process improvements, or serving as a Subject Matter Expert (SME).

Requirements

• Direct experience in promotional products, custom manufacturing, or complex B2B supply chain operations.
• Advanced proficiency in data tracking, reporting tools, and workflow automation.

Benefits

• 100% Remote Work – Work from the comfort of your home while collaborating with an international team and client.
• Health Insurance – Health insurance coverage provided through SafetyWing, beginning as soon as you are hired.
• Paid Time Off (PTO) – Enjoy paid time off to rest, recharge, and maintain a healthy work-life balance.
• Reliable Payroll – Consistent payroll administration and support from the Alia Services team.
• Dedicated HR Support – Access to our People Operations team for employment-related questions, support, and guidance throughout your time with us.
• Professional Growth – Opportunities to develop your skills, gain international experience, and step into high-impact operational roles.
• Coaching & Feedback – Ongoing mentorship, leadership guidance, and development opportunities.
• International Experience – Gain valuable experience working remotely with international companies and teams.
• Cross-Functional Development – Opportunities to expand your knowledge and gain exposure to strategic areas of the business.
• Equipment Coordination – Equipment support and coordination may be available depending on the position and client requirements.
• Ongoing Employee Support – From onboarding through your day-to-day employment, Alia Services serves as your dedicated partner throughout your experience with the client.