[Hiring] Project Coordinator @Clario

Role Description

Join Clario, a part of Thermo Fisher Scientific and help deliver innovative electronic Clinical Outcome Assessment (eCOA) solutions that support clinical trials around the world. As a Project Coordinator within our eCOA team, you will work closely with Project Managers and cross-functional teams to coordinate study activities from startup through closeout. You will play an important role in keeping projects organized, tracking critical deliverables, supporting customer communication, and ensuring studies progress efficiently and to a high standard.

Benefits

• Competitive pay and incentives.
• Provident fund and medical insurance.
• Engaging employee programs and local events.
• Modern office spaces and remote work flexibility.

Responsibilities

• Support Project Managers throughout the planning, setup, monitoring, and closeout phases of eCOA clinical studies.
• Coordinate study database setup activities, project documentation, and operational deliverables.
• Maintain accurate and organized study documentation and project records throughout the study lifecycle.
• Coordinate device and equipment distribution, tracking, reconciliation, and associated study logistics.
• Create, maintain, and distribute project reports, status updates, meeting materials, and study communications.
• Coordinate Project Assurance meetings, document meeting minutes, and track action items through completion.
• Support documentation and database updates associated with study scope changes.
• Assist with project financial activities, including invoice reconciliation follow-up and preparation of reports supporting study forecasting.
• Monitor project milestones and outstanding activities to help ensure agreed timelines and customer commitments are achieved.
• Document and track project issues and customer escalations, supporting timely follow-up and resolution.
• Respond to customer inquiries and participate in sponsor meetings, project calls, and cross-functional discussions as required.
• Take ownership of assigned project activities and manage specific project deliverables when appropriate.
• Ensure required training and project documentation are completed in accordance with established procedures.
• Contribute to process improvement initiatives that enhance eCOA project delivery, quality, and operational efficiency.

Qualifications

• Bachelor’s degree preferred, or equivalent combination of education and relevant professional experience.
• 1 to 3 years of experience within pharmaceutical, biotechnology, clinical research, healthcare, life sciences, or a related industry.
• Understanding of the drug development process and clinical trial environment.
• Experience supporting eCOA, ePRO, eConsent, clinical technology, or other technology-enabled clinical trials is preferred.
• Strong organizational, planning, prioritization, and time-management skills.
• Excellent attention to detail and commitment to delivering accurate, high-quality work.
• Strong interpersonal skills with the ability to collaborate effectively across cross-functional and global teams.
• Excellent verbal and written communication skills with the ability to communicate effectively in English.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
• Ability to manage multiple priorities and adapt effectively to changing project requirements.
• Customer-focused, proactive approach with strong follow-through and responsiveness.